View Information Collection Request (ICR) Package
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Burden
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Common Form Info.
Certification
View Information Collection (IC) List
View Supporting Statement and Other Documents
Please note that the OMB number and expiration date may not have been determined when this Information Collection Request and associated Information Collection forms were submitted to OMB. The approved OMB number and expiration date may be found by clicking on the Notice of Action link below.
View Generic ICR - OIRA Conclusion
OMB Control No:
0420-0545
ICR Reference No:
201606-0420-006
Status:
Historical Active
Previous ICR Reference No:
201412-0420-001
Agency/Subagency:
PEACE
Agency Tracking No:
Title:
VRS Applicant Feedback Surveys
Type of Information Collection:
No material or nonsubstantive change to a currently approved collection
Common Form ICR:
No
Type of Review Request:
Regular
OIRA Conclusion Action:
Approved without change
Conclusion Date:
06/21/2016
Retrieve Notice of Action (NOA)
Date Received in OIRA:
06/21/2016
Terms of Clearance:
Inventory as of this Action
Requested
Previously Approved
Expiration Date
09/30/2017
09/30/2017
09/30/2017
Responses
85,917
0
85,917
Time Burden (Hours)
28,197
0
28,197
Cost Burden (Dollars)
0
0
0
Abstract:
This collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.
Authorizing Statute(s):
EO: EO 12862 Name/Subject of EO: Customer Service Standards
Citations for New Statutory Requirements:
None
Associated Rulemaking Information
RIN:
Stage of Rulemaking:
Federal Register Citation:
Date:
Not associated with rulemaking
Federal Register Notices & Comments
60-day Notice:
Federal Register Citation:
Citation Date:
79 FR 20926
04/14/2014
30-day Notice:
Federal Register Citation:
Citation Date:
79 FR 35580
06/23/2014
Did the Agency receive public comments on this ICR?
No
Number of Information Collection (IC) in this ICR:
14
IC Title
Form No.
Form Name
2016-17 Campus Ambassadors Program Feedback
PC-2169
2016-17 CA Feedback Survey
2017 Coordinators Conference Surveys
PC-2176 A, PC-2176 B, PC-2176 C
Plenaries & Overall Conference Evaluation
,
Peace Corps Prep
,
Coverdell Fellows
2017 Strategic Campus Recruiter Training Feedback Survey
Strategic Campus Recruiter Training Survey 2017
PC-2173
Focus Groups with Parents of Millennials
Generic Clearance for Peace Corps Website Customer Service Satisfaction Survey (iPerceptions website intercept survey)
PC2162
Website Customer Service Satisfaction Survey
Millennial Online Survey
Millennial Online Survey 1
Millennial Online Survey
Office of Medical Services Medical Clearance Process Customer Satisfaction Survey
PC-2142
OHS Medical Clearance Process Customer Survey
Omnibus Survey
Omnibus Survey 1
Omnibus Survey Questions
Online Bulletin Boards with Millenials
Peace Corps Website Customer Service Satisfaction Survey
PC-2167
Website Customer Service Satisfactory Survey
Recruitment Event Attendee Survey
VRS Applicant Feedback Surveys
PC-2147, PC2146, PC2145
Applicant Withdraw Survey
,
Application Complete
,
Invitee Feedback Prior to Departure
Volunteer Recruitment and Selection Survey of Master's International University Coordinators
PC-2156
Survey of Master's International University Coordinators
World Wide Schools Teacher Surveys
PC-2042-A, PC-2042-B, PC-2042- C
Survey Questions for Speakers Match
,
Survey Questions for Correspondence Match
,
Survey Questions for eNewsletters
ICR Summary of Burden
Total Approved
Previously Approved
Change Due to New Statute
Change Due to Agency Discretion
Change Due to Adjustment in Estimate
Change Due to Potential Violation of the PRA
Annual Number of Responses
85,917
85,917
0
0
0
0
Annual Time Burden (Hours)
28,197
28,197
0
0
0
0
Annual Cost Burden (Dollars)
0
0
0
0
0
0
Burden increases because of Program Change due to Agency Discretion:
No
Burden Increase Due to:
Burden decreases because of Program Change due to Agency Discretion:
No
Burden Reduction Due to:
Short Statement:
Increase in number of respondents and burden hours made to the customer feedback surveys. The numbers above reflect the total increase for the 3 years.
Annual Cost to Federal Government:
$2,336
Does this IC contain surveys, censuses, or employ statistical methods?
Yes
Part B of Supporting Statement
Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002?
No
Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]?
No
Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]?
No
Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)?
No
Is this ICR related to the Pandemic Response?
Uncollected
Agency Contact:
Denora Miller 202 692-1236 dmiller4@peacecorps.gov
Common Form ICR:
No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(a) It is necessary for the proper performance of agency functions;
(b) It avoids unnecessary duplication;
(c) It reduces burden on small entities;
(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;
(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;
(f) It indicates the retention periods for recordkeeping requirements;
(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.
(i) It uses effective and efficient statistical survey methodology (if applicable); and
(j) It makes appropriate use of information technology.
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Certification Date:
06/21/2016