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View Generic ICR - OIRA Conclusion

OMB Control No: 1905-0210	ICR Reference No: 201801-1905-001
Status: Historical Active	Previous ICR Reference No: 201610-1905-001
Agency/Subagency: DOE/EIA	Agency Tracking No: EIA Fast Track
Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Type of Information Collection: Revision of a currently approved collection	Common Form ICR: No
Type of Review Request: Regular
OIRA Conclusion Action: Approved with change	Conclusion Date: 03/07/2018
Retrieve Notice of Action (NOA)	Date Received in OIRA: 01/10/2018
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	12/31/2019	36 Months From Approved	12/31/2019
Responses	241,800	0	150,000
Time Burden (Hours)	25,340	0	5,250
Cost Burden (Dollars)	1,866,396	0	378,105

ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to Agency Discretion
Annual Number of Responses	241,800	150,000	91,800
Annual Time Burden (Hours)	25,340	5,250	20,090
Annual Cost Burden (Dollars)	1,866,396	378,105	1,488,291

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: EIA proposes to increase the burden hour estimate from 5,250 hours to 25,340 hours (8,446 hours annually) to reflect current growth in program needs and to correct an administrative error where 5,250 hours was entered into the ROCIS system instead of the correct number of 15,750 hours. The number of customer satisfaction surveys has increased. The sample size used in some of those surveys has also increased and in some cases, the sample size tripled. The burden time is small for each response, but the increase in responses from 150,000 to 241,800 and increase in burden hours from 5,250 to 25,340 are the main reasons for this change.

Annual Cost to Federal Government: $63,459

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination. No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination. No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

Agency Contact: Anna Hamelin 202 586-0858 anna.hamelin@eia.gov