View Information Collection Request (ICR) Package
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View Information Collection (IC) List
View Supporting Statement and Other Documents
Please note that the OMB number and expiration date may not have been determined when this Information Collection Request and associated Information Collection forms were submitted to OMB. The approved OMB number and expiration date may be found by clicking on the Notice of Action link below.
View Generic ICR - OIRA Conclusion
OMB Control No:
0651-0080
ICR Reference No:
201808-0651-001
Status:
Historical Active
Previous ICR Reference No:
201705-0651-002
Agency/Subagency:
DOC/PTO
Agency Tracking No:
Title:
Clearance for the Collection of Qualitative Feedback
Type of Information Collection:
Revision of a currently approved collection
Common Form ICR:
No
Type of Review Request:
Regular
OIRA Conclusion Action:
Approved without change
Conclusion Date:
09/17/2018
Retrieve Notice of Action (NOA)
Date Received in OIRA:
08/15/2018
Terms of Clearance:
Inventory as of this Action
Requested
Previously Approved
Expiration Date
09/30/2021
36 Months From Approved
09/30/2018
Responses
127,700
0
87,200
Time Burden (Hours)
14,425
0
19,980
Cost Burden (Dollars)
0
0
0
Abstract:
Improving Agency programs requires ongoing assessment. The Agency will collect, analyze, and interpret information gathered to identify strengths and weaknesses of current services. Based on feedback received, the Agency will identify operational changes needed to improve programs and services. The solicitation of feedback will target areas such as: timeliness, appropriateness, accuracy of information, courtesy, efficiency of service delivery, and resolution of issues with service delivery. The Agency is committed to hearing feedback from its customers. Responses will be assessed to identify service areas in need of improvement. If this information is not collected, then the Agency will miss opportunities to obtain vital feedback from their customers and stakeholders on ways to improve their program and services.
Authorizing Statute(s):
None
Citations for New Statutory Requirements:
None
Associated Rulemaking Information
RIN:
Stage of Rulemaking:
Federal Register Citation:
Date:
Not associated with rulemaking
Federal Register Notices & Comments
60-day Notice:
Federal Register Citation:
Citation Date:
83 FR 23428
05/21/2018
30-day Notice:
Federal Register Citation:
Citation Date:
83 FR 40502
08/15/2018
Did the Agency receive public comments on this ICR?
No
Number of Information Collection (IC) in this ICR:
26
IC Title
Form No.
Form Name
Application Prosecution Survey
Business Partnership Methods Survey 2019
Copy Center User Experience survey
DOCX Patents Center Survey
G302
DOCX Survey
G290: NextGen Initiatives 2018 Focus Group
G291: NextGen Initiatives 2018 Small Discussion
G292: NextGen Initiatives 2018 Usability Testing
G292-2, G292-1, G292-3, G292-4
Facilitator Guide
,
System Usability Scale
,
Participant Feedback
,
Participant Scenario Worksheet
G294: STEPP Course Evaluation
N/A
STEPP Evaluation Form
IP Attache Program
Invention Con 2020
Invention Con Surveys
Invention Con Surveys 2021
OID Outreach Survey
Patent Center Alpha Survey
Priorities for U.S. Patent and Trademark Office Trainings on Intellectual Property and China
Pro Se Education and Customer Service
Regional Office Visitor Survey
Small Business Success Stories
Trademark Assistance Center Feedback
Trademarks Post-Presentation Survey
USPTO General Recruiting Event Satisfaction Survey
USPTO Office of Communication events for Winter/Spring 2021
UXD - Focus Groups 2020
Updated USPTO Website Surveys
Vendor Portal Customer Feedback Survey
Veteran Hiring Fair 2018 Survey
ICR Summary of Burden
Total Approved
Previously Approved
Change Due to New Statute
Change Due to Agency Discretion
Change Due to Adjustment in Estimate
Change Due to Potential Violation of the PRA
Annual Number of Responses
127,700
87,200
0
0
40,500
0
Annual Time Burden (Hours)
14,425
19,980
0
0
-5,555
0
Annual Cost Burden (Dollars)
0
0
0
0
0
0
Burden increases because of Program Change due to Agency Discretion:
No
Burden Increase Due to:
Burden decreases because of Program Change due to Agency Discretion:
No
Burden Reduction Due to:
Short Statement:
Annual Cost to Federal Government:
$0
Does this IC contain surveys, censuses, or employ statistical methods?
Yes
Part B of Supporting Statement
Does this ICR request any personally identifiable information (see
OMB Circular No. A-130
for an explanation of this term)? Please consult with your agency's privacy program when making this determination.
Yes
Does this ICR include a form that requires a Privacy Act Statement (see
5 U.S.C. §552a(e)(3)
)? Please consult with your agency's privacy program when making this determination.
Yes
Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]?
No
Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]?
No
Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)?
No
Is this ICR related to the Pandemic Response?
Uncollected
Agency Contact:
Marcie Lovett 571 272-8123 marcie.lovett@uspto.gov
Common Form ICR:
No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(a) It is necessary for the proper performance of agency functions;
(b) It avoids unnecessary duplication;
(c) It reduces burden on small entities;
(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;
(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;
(f) It indicates the retention periods for recordkeeping requirements;
(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.
(i) It uses effective and efficient statistical survey methodology (if applicable); and
(j) It makes appropriate use of information technology.
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Certification Date:
08/15/2018
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