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View Generic ICR - OIRA Conclusion

OMB Control No: 0704-0553	ICR Reference No: 201909-0704-011
Status: Historical Active	Previous ICR Reference No: 201902-0704-006
Agency/Subagency: DOD/DODDEP	Agency Tracking No:
Title: Fast Track Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Type of Information Collection: No material or nonsubstantive change to a currently approved collection	Common Form ICR: No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 10/01/2019
Retrieve Notice of Action (NOA)	Date Received in OIRA: 10/01/2019
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	03/31/2022	03/31/2022	03/31/2022
Responses	1,200,000	0	300,000
Time Burden (Hours)	300,000	0	50,000
Cost Burden (Dollars)	8,268,000	0	1,378,000

ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to Agency Discretion
Annual Number of Responses	1,200,000	300,000	900,000
Annual Time Burden (Hours)	300,000	50,000	250,000
Annual Cost Burden (Dollars)	8,268,000	1,378,000	6,890,000

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: DoD is standardizing customer satisfaction surveys.

Annual Cost to Federal Government: $185,368

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination. No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination. No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

Agency Contact: Reginald Lucas 571 372-0403 reginald.t.lucas2.ctr@mail.mil