View Information Collection Request (ICR) Package

Please note that the OMB number and expiration date may not have been determined when this Information Collection Request and associated Information Collection forms were submitted to OMB. The approved OMB number and expiration date may be found by clicking on the Notice of Action link below.

View ICR - OIRA Conclusion

OMB Control No: 0960-0596	ICR Reference No: 201909-0960-003
Status: Historical Active	Previous ICR Reference No: 201812-0960-002
Agency/Subagency: SSA	Agency Tracking No:
Title: Request for Internet Services-Authentication; 800# Automated Telephone Speech Technology-Authentication
Type of Information Collection: No material or nonsubstantive change to a currently approved collection	Common Form ICR: No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 09/16/2019
	Date Received in OIRA: 09/09/2019
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	11/30/2021	11/30/2021	11/30/2021
Responses	11,276,475	0	12,699,559
Time Burden (Hours)	714,747	0	774,042
Cost Burden (Dollars)	0	0	0

ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to Agency Discretion
Annual Number of Responses	11,276,475	12,699,559	-1,423,084
Annual Time Burden (Hours)	714,747	774,042	-59,295
Annual Cost Burden (Dollars)	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: Yes

Burden Reduction Due to: Cutting Redundancy

Short Statement: We are reducing the burden for the Internet collection by 1,423,084 respondents due to the placement of the new Retirement Estimator behind our mySocial Security landing page. Since the landing page is only accessible through our Public Credentialing and Authentication Process (OMB #0960-0789), we anticipate a decrease in respondents for 0960-0596, as we expect those respondents to use the 0960-0789 to access the new Retirement Estimator. We do not anticipate these changes in burden to take affect until 2021.

Annual Cost to Federal Government: $8,255,973

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination. Yes

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination. Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

Agency Contact: Faye Lipsky 410 965-8783 faye.lipsky@ssa.gov

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