View ICR - OIRA Conclusion



0960-0072 201912-0960-003
Historical Active 201609-0960-009
SSA
Continuing Disability Review Report
Revision of a currently approved collection   No
Regular
Approved without change 06/28/2021
Retrieve Notice of Action (NOA) 03/26/2020
OMB advises the agency that based on the public comments received on docket SSA-2018-0026 that reference this information collection, the burden estimate associated with this information collection is likely substantially too low. Following approval of this ICR, the agency should work with OMB to develop and document a comprehensive qualitative and quantitative understanding of the burdens associated with this information collection. This documentation, which should be included as a component of ICR renewal in 12 months, must start with the process of selecting of the respondent, and record the typical experiences of a respondent through to the end-point of adjudication (to include, if relevant, other information collections commonly involved during the Continuing Disability Review process). To the extent that burden varies by virtue of the distinct user segments who respond to this collection, the agency should strive to document a series of typical experiences. To achieve this, the agency (in coordination with OMB) should consult with both internal and external stakeholders and leverage modern customer research and stakeholder engagement techniques, to include journey mapping and user interviews. Any digital instruments created for this information collection should undergo extensive user testing, at least some of which representatives from OMB should be invited to attend. The agency must also consult with OMB regarding the development of any digital instruments early-enough in product development so that OMB input on burden-minimization and other digital product best practices can be integrated into the final instrument. The documentation regarding that user testing should be included as an addendum to affirm that the digital product’s user experience is designed to be burden-minimizing.
  Inventory as of this Action Requested Previously Approved
06/30/2022 36 Months From Approved 06/30/2021
541,000 0 541,000
541,000 0 541,000
0 0 0