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OMB Control No: 3060-1089	ICR Reference No: 202007-3060-004
Status: Historical Active	Previous ICR Reference No: 201704-3060-015
Agency/Subagency: FCC	Agency Tracking No: CGB
Title: Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities, CG Docket Nos. 10-51 &
Type of Information Collection: Revision of a currently approved collection	Common Form ICR: No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 08/31/2020
	Date Received in OIRA: 07/13/2020
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	08/31/2023	36 Months From Approved	12/31/2020
Responses	1,846,406	0	3,450,036
Time Burden (Hours)	329,582	0	52,334
Cost Burden (Dollars)	261,000	0	2,206,200

Abstract: On May 9, 2019, the Federal Communications Commission (FCC or Commission) adopted Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities, CG Docket Nos. 10-51 and 03-123, Report and Order and Further Notice of Proposed Rulemaking, 34 FCC Rcd 3396 (2019) (2019 VRS Program Management Order). In that Order, the Commission took steps to: (1) enable direct video calling (DVC); and (2) facilitate video relay service (VRS) call validation; and (3) provide for the registration of enterprise and public videophones, while protecting the VRS program against waste, fraud and abuse. On January 30, 2020, the Commission adopted Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities, CG Docket Nos. 10-51 and 03-123, Report and Order, 35 FCC Rcd 831 (2020) (VRS At-Home Call Handling Order). In that Order, the Commission converted the VRS at-home call handling pilot program into a permanent one. On August 1, 2019, the Commission adopted Implementing Kari’s Law and Section 506 of RAY BAUM’s Act; Inquiry Concerning 911 Access, Routing, and Location in Enterprise Communications Systems; Amending the Definition of Interconnected VoIP Service in Section 9.3 of the Commission’s Rules, PS Docket Nos. 18-261 and 17-239 and GN Docket No. 11-117, Report and Order, 34 FCC Rcd 6607 (2019) (MLTS 911 and Dispatchable Location Order). In that Order, the Commission amended its rules to implement Kari’s Law and Section 506 of RAY BAUM’S Act. Specifically, VRS, Internet Protocol (IP) Relay, and covered IP Captioned Telephone Service (IP CTS) providers must provide automated dispatchable location with each 911 call for fixed services and if technically feasible for non-fixed services. The purpose of this Paperwork Reduction Act (PRA) submission is to: (1) consolidate the information collections contained in (i) OMB Control Number 3060-1089 related to the telephone numbering system and enhanced 911 (E911) requirements for Internet-based TRS (iTRS) providers, (ii) OMB Control Number 3060-1150 for the registration and certification of TRS providers, and (iii) OMB Control Number 3060-1201 relating to various VRS and iTRS program management requirements; (2) to add the collections adopted in the 2019 VRS Program Management Order, the VRS At-Home Call Handling Order, and the MLTS 911 and Dispatchable Location Order; and (3) update the estimates of existing burdens.

Authorizing Statute(s): US Code: 47 USC 225 Name of Law: Communications Act of 1934, as amended

Citations for New Statutory Requirements: None

Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
3060-AJ42	Final or interim final rulemaking	84 FR 26364	06/06/2019

Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	85 FR 26976	05/08/2020
30-day Notice:	Federal Register Citation:	Citation Date:
	85 FR 41977	07/13/2020
Did the Agency receive public comments on this ICR? No

ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to Agency Discretion
Annual Number of Responses	1,846,406	3,450,036	-1,603,630
Annual Time Burden (Hours)	329,582	52,334	277,248
Annual Cost Burden (Dollars)	261,000	2,206,200	-1,945,200

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Changing Regulations

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: Due to the consolidation of information collections 3060-1150 and 3060-1201 into this information collection 3060-1089, and the adoption of the 2019 VRS Program Management Order, the MLTS 911 and Dispatchable Location Order, and the VRS At-Home Call Handling Order, there are programs changes to this information collection. Specifically, the Commission has added new information collection requirements, along with revising existing information collection requirements. Therefore, the Commission makes the following program changes as follows: the total annual number of respondents have increased by +202,015, from 6 to 202,021 annual number of respondents; the annual number of responses have decreased by -1,603,630 from 3,450,036 to 1,846,406 annual number of responses; the total annual burden hours have increased by +277,248, from 52,334 to 329,582 annual burden hours; and the annual cost has decreased by -$1,945,200, from $2,206,200 to $261,000 annual cost.

Annual Cost to Federal Government: $0

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination. Yes

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination. Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

Agency Contact: Eliot Greenwald 202 418-2235

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