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OMB Control No: 2126-0048	ICR Reference No: 202012-2126-003
Status: Historical Active	Previous ICR Reference No: 201708-2126-002
Agency/Subagency: DOT/FMCSA	Agency Tracking No:
Title: Practices of Household Goods Brokers
Type of Information Collection: Reinstatement with change of a previously approved collection	Common Form ICR: No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 05/20/2021
	Date Received in OIRA: 02/08/2021
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	05/31/2024	36 Months From Approved
Responses	500,084	0	0
Time Burden (Hours)	72,808	0	0
Cost Burden (Dollars)	0	0	0

Abstract: This is an ICR revision. The collection of information is mandatory and is for recordkeeping purposes. The Brokers of Household Goods Final Rule (75 FR 72987) requires brokers to obtain a signed and dated receipt from the individual shippers for the “Ready to Move” brochure and the “Your Rights and Responsibilities When You Move” pamphlet. Brokers that arrange the transportation of HHG in interstate or foreign commerce for consumers must provide: their U.S. DOT number on their advertisements and Internet Web sites; estimates of expected moving charges and brokerage fees; FMCSA pamphlets containing tips for successful moves and the consumer’s rights and responsibilities; and the broker’s policies concerning deposits, cancellations, and refunds. Brokers must either provide a hyperlink on their Internet website to the FMCSA website containing the brochure and pamphlet in FMCSA’s publications, or brokers must distribute to each shipper and potential shipper at the time they provide an estimate, copies of FMCSA’s publications. If an individual shipper elects to waive physical receipt of the Federal consumer protection information and elects to access the same information via the hyperlink on the Internet then the broker must include a clear and concise statement on the written estimate that the individual shipper expressly agreed to access the Federal consumer protection information on the Internet. The broker must obtain a signed, dated, electronic or paper receipt showing the individual shipper has received both booklets which includes, if applicable, verification of the shipper’s agreement to access the Federal consumer protection information on the Internet. The broker must maintain the signed receipt for three years from the date the individual shipper signs the receipt. The collected information assists shippers in their commercial dealings with interstate brokers. The collection of information is used by prospective shippers to make informed decisions about contracts and services to be ordered, executed, and settled within the interstate motor carrier industry. These actions are intended to help ensure the individual shippers who arrange for transportation of HHG through brokers receive necessary information regarding their rights and responsibilities in connection with interstate HHG moves, to educate shippers and prepare them for a successful move. The information will be collected when a shipper requests that a broker provide an estimate and when a shipper arranges for a broker to have a particular mover transport household goods. Therefore, frequency is based on the number of moves arranged and is not a factor that FMCSA or the broker can control. The frequency of information collection is done more often than quarterly as it is done as services are requested by the shipper. This will help enforcement personnel determine whether the individual shipper actually received the information. The updated information collection introduced the concept of “phases.” The ICR is divided into 4 ICs and phases as follows: IC1: First Phase: “Prospecting” which is when looking for HHG brokers, shippers usually start at solicitation material and brokers’ websites. Brokers must collect and provide the requirements on their marketing material and/or internet website. IC2: Second Phase: “Contact” which is when HHG shippers make reasonable requests to HHG brokers for additional information regarding their services, and brokers must collect the information and distribute it to shippers. IC3: Third Phase: “Estimate” which is when a HHG shipper requests an estimate, the broker must collect the information and distribute it to the shipper. IC4: Fourth Phase: “Agreement” which is when the HHG brokers and the HHG shippers prepare to enter into agreements, brokers must collect the information and distribute it to HHG shippers.

Authorizing Statute(s): PL: Pub.L. 109 - 59 4212 Name of Law: Safe, Accountable, Flexible, Efficient Transportation Equity Act: A Legacy for Users (SAFETEA-LU)

Citations for New Statutory Requirements: None

Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	85 FR 55571	09/08/2020
30-day Notice:	Federal Register Citation:	Citation Date:
	86 FR 7777	02/01/2021
Did the Agency receive public comments on this ICR? No

ICR Summary of Burden

	Total Approved	Change Due to Agency Discretion	Change Due to Potential Violation of the PRA
Annual Number of Responses	500,084	397,369	102,715
Annual Time Burden (Hours)	72,808	2,723	70,085
Annual Cost Burden (Dollars)	0	-1,677,327	1,677,327

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: Yes

Burden Reduction Due to: Miscellaneous Actions

Short Statement: FMCSA revises the total annual burden to 72,808 hours. This is a 2,723 annual burden hour increase from the currently approved 70,085 annual burden estimate. This increase in the previous iteration did not account for the time brokers use to complete a “waiver” should shippers choose to waive their rights to a physical survey, if applicable to a shipper, as required by 49 CFR parts 371.113(c)(1), (c)(2), & (c)(3). In addition, the previous iteration did not clarify a frequency formula used to calculate the number of times brokers collect and submit information to shippers. The previously approved annual burden labor costs of $1,677,327 was inadvertently reported in the burden table above, however the requested annual burden costs of $2.365 million is presented in the supporting statement and not reported in the table. As a result of the annual hourly burden increase, the estimate of annual burden costs to respondents is also revised from $1.677 million to $2.365 million, an increase of $0.688 million.

Annual Cost to Federal Government: $0

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination. No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination. No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

Agency Contact: Monique Riddick 202 366-8045

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