View Information Collection Request (ICR) Package
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Please note that the OMB number and expiration date may not have been determined when this Information Collection Request and associated Information Collection forms were submitted to OMB. The approved OMB number and expiration date may be found by clicking on the Notice of Action link below.
View Generic ICR - OIRA Conclusion
OMB Control No:
1090-0011
ICR Reference No:
202201-1090-001
Status:
Historical Active
Previous ICR Reference No:
202103-1090-001
Agency/Subagency:
DOI/ASPMB
Agency Tracking No:
Title:
DOI Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Type of Information Collection:
No material or nonsubstantive change to a currently approved collection
Common Form ICR:
No
Type of Review Request:
Regular
OIRA Conclusion Action:
Approved with change
Conclusion Date:
02/01/2022
Retrieve Notice of Action (NOA)
Date Received in OIRA:
01/20/2022
Terms of Clearance:
Inventory as of this Action
Requested
Previously Approved
Expiration Date
08/31/2024
08/31/2024
08/31/2024
Responses
95,000
0
95,000
Time Burden (Hours)
15,833
0
15,833
Cost Burden (Dollars)
0
0
0
Abstract:
In order to work continuously to ensure that our programs are effective and meet our customers' needs, the Department of the Interior seeks to obtain OMB approval of a generic clearance to collect qualitative feedback on our service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study.
Authorizing Statute(s):
EO: EO 13571 Name/Subject of EO: Streamlining Service Delivery and Improving Customer Service
EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
Citations for New Statutory Requirements:
None
Associated Rulemaking Information
RIN:
Stage of Rulemaking:
Federal Register Citation:
Date:
Not associated with rulemaking
Federal Register Notices & Comments
60-day Notice:
Federal Register Citation:
Citation Date:
85 FR 74374
11/20/2020
30-day Notice:
Federal Register Citation:
Citation Date:
86 FR 20403
04/19/2021
Did the Agency receive public comments on this ICR?
No
Number of Information Collection (IC) in this ICR:
21
IC Title
Form No.
Form Name
"EMIT: Products and Resources from the LP DAAC" Webinar
Bureau of Reclamation Website Navigation Information -Gathering Survey (Card-Sort)
Bureau of Reclamation Website Navigation Testing Survey (Tree-Test)
Bureau of Reclamation Website Usability Survey (Top-Tasks)
DOI Law Enforcement Program Customer Service Survey
DOI Law Enforcement Program Customer Service Survey - Cooperating Agency Survey
General Land Office Website User Feedback Survey
In-Page Survey for Student Internship Discovery tool Marketing Video
National Wetlands Inventory (NWI) User Feedback Survey
Optional Online Survey for Bring a Kid to Work Day (Virtual Event)
Polling Questions for the "Exploring EarthExplorer" webinar.
Polling Questions for the "Landsat: Products and Services from the USGS" Webinar
Polling Questions for the "The Bulk Download Web Application (BDWA)" Webinar
Public Health Training Feedback Form
Science and Data for Water-Hazards Response
Sea Otter Open House Feedback Card
Usabiltiy Evaluation & Feedback Collection - American Conservation & Stewardship Atlas
User Satisfaction Survey for National Water Information System (NWIS)
User Satisfaction Survey for Water Science School website (WSS)
User Satisfaction Survey for Water Science School website (WSS)
ePermits Customer Satisfaction Survey
ICR Summary of Burden
Total Approved
Previously Approved
Change Due to New Statute
Change Due to Agency Discretion
Change Due to Adjustment in Estimate
Change Due to Potential Violation of the PRA
Annual Number of Responses
95,000
95,000
0
0
0
0
Annual Time Burden (Hours)
15,833
15,833
0
0
0
0
Annual Cost Burden (Dollars)
0
0
0
0
0
0
Burden increases because of Program Change due to Agency Discretion:
No
Burden Increase Due to:
Burden decreases because of Program Change due to Agency Discretion:
No
Burden Reduction Due to:
Short Statement:
Annual Cost to Federal Government:
$191,094
Does this IC contain surveys, censuses, or employ statistical methods?
Yes
Part B of Supporting Statement
Does this ICR request any personally identifiable information (see
OMB Circular No. A-130
for an explanation of this term)? Please consult with your agency's privacy program when making this determination.
No
Does this ICR include a form that requires a Privacy Act Statement (see
5 U.S.C. §552a(e)(3)
)? Please consult with your agency's privacy program when making this determination.
No
Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]?
No
Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]?
No
Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)?
No
Is this ICR related to the Pandemic Response?
No
Agency Contact:
Jeffrey Parrillo 202 208-7072 jeffrey_parrillo@ios.doi.gov
Common Form ICR:
No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(a) It is necessary for the proper performance of agency functions;
(b) It avoids unnecessary duplication;
(c) It reduces burden on small entities;
(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;
(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;
(f) It indicates the retention periods for recordkeeping requirements;
(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.
(i) It uses effective and efficient statistical survey methodology (if applicable); and
(j) It makes appropriate use of information technology.
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Certification Date:
01/20/2022
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