View Information Collection Request (ICR) Package

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View ICR - OIRA Conclusion

OMB Control No: 1902-0329	ICR Reference No: 202212-1902-008
Status: Active	Previous ICR Reference No:
Agency/Subagency: FERC	Agency Tracking No: FERC-1002
Title: FERC-1002 (Customer Engagement Management Survey)
Type of Information Collection: New collection (Request for a new OMB Control Number)	Common Form ICR: No
Type of Review Request: Regular
OIRA Conclusion Action: Approved with change	Conclusion Date: 09/13/2023
	Date Received in OIRA: 05/23/2023
Terms of Clearance: In accordance with 5 CFR 1320, the information collection is approved for three years.

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	09/30/2026	36 Months From Approved
Responses	2,100	0	0
Time Burden (Hours)	179	0	0
Cost Burden (Dollars)	0	0	0

ICR Summary of Burden

	Total Approved	Change Due to Agency Discretion
Annual Number of Responses	2,100	2,100
Annual Time Burden (Hours)	179	179
Annual Cost Burden (Dollars)	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: The collection of information is necessary to help members of the public and regulated community understand FERC matters and to participate in FERC proceedings that may result in agency actions affecting their communities, businesses, or property. FERC provides several options for responding to the FERC-1002 (on a voluntary basis) including email, telephone, fax, and/or webform. FERC is providing several possible methods of submittal to ease the burden of the filer (respondent).

Annual Cost to Federal Government: $1,025,098

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination. Yes

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination. Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

Agency Contact: Melissa Lozano 202 502-6267 melissa.lozano@ferc.gov

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