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OMB Control No: 0702-0148	ICR Reference No: 202402-0702-001
Status: Active	Previous ICR Reference No: 202012-0702-001
Agency/Subagency: DOD/DOA	Agency Tracking No: 0702-SOIM
Title: Installation Management Command Survivor Outreach Service System (SOS IMCOM)
Type of Information Collection: Revision of a currently approved collection	Common Form ICR: No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 04/03/2024
	Date Received in OIRA: 02/29/2024
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	04/30/2027	36 Months From Approved	04/30/2024
Responses	120,590	0	180,044
Time Burden (Hours)	40,197	0	54,013
Cost Burden (Dollars)	674,098	0	1,877,499

Abstract: Survivor Outreach Services is an Army-wide program that provides dedicated and comprehensive support services to all Family members of Soldiers who die while on Active Duty, including Regular Army, United States Army National Guard (ARNG) and Reserves patrons. Survivor Outreach Services Support Coordinators serve as the main Survivor advocate. They facilitate support groups, provide life skills education, assist Survivors in managing applicable life-long benefit transition milestones, connect Survivors with counseling resources, and represent the command in contacts with community organizations. Survivor Outreach Services Financial Counselors help Survivors by assisting with budget counseling, debt management, education, and higher education needs. SOS staff members are required to make periodic communication with Survivors—at a minimum of one contact annually—to conduct well-being checks and milestone management reviews or determine the level of support Survivors desire. Information gathered in these meetings is input into the SOS application collection instrument by SOS staff members. No customers have access to the collection instrument. SOS staff members collect the information from the Survivors and document the information as a direct contact within the SOS application case notes. The successful end result of the information collection as a whole is an organized and up-to-date database of essential information on Survivors that allows SOS to better provide the support they deserve.

Authorizing Statute(s): PL: Pub.L. 109 - 163 562 Name of Law: National Defense Authorization Act for Fiscal Year 2006

Citations for New Statutory Requirements: None

Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	88 FR 88377	12/21/2023
30-day Notice:	Federal Register Citation:	Citation Date:
	89 FR 14454	02/27/2024
Did the Agency receive public comments on this ICR? No

Number of Information Collection (IC) in this ICR: 1

IC Title	Form No.	Form Name
Installation Management Command Survivor Outreach Service System

ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to Adjustment in Estimate
Annual Number of Responses	120,590	180,044	-59,454
Annual Time Burden (Hours)	40,197	54,013	-13,816
Annual Cost Burden (Dollars)	674,098	1,877,499	-1,203,401

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: Information technology system database clean-up for cloud migration has led to a reevaluation of historical response data and a resulting change in burden estimates. Estimated number of respondents and responses per respondent has been revised down, while the estimated response time has been revised up by 2 minutes. Estimated hourly wages have increased to reflect a general increase in wages due to inflation. The net effect of these changes is a significant decrease an estimated total respondent time and cost burden.

Annual Cost to Federal Government: $1,352,275

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination. Yes

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination. Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

Agency Contact: Nicholas Schuff 757 817-7203 nicholas.a.schuff.ctr@mail.mil

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