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View ICR - OIRA Conclusion

OMB Control No: 3060-0874	ICR Reference No: 202406-3060-011
Status: Active	Previous ICR Reference No: 202107-3060-011
Agency/Subagency: FCC	Agency Tracking No: CGB
Title: Consumer Complaint Center: Informal Consumer Complaints
Type of Information Collection: Revision of a currently approved collection	Common Form ICR: No
Type of Review Request: Regular
OIRA Conclusion Action: Approved with change	Conclusion Date: 09/06/2024
	Date Received in OIRA: 06/25/2024
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	09/30/2027	36 Months From Approved	09/30/2024
Responses	269,680	0	292,937
Time Burden (Hours)	68,000	0	73,244
Cost Burden (Dollars)	0	0	0

ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to Agency Discretion	Change Due to Adjustment in Estimate
Annual Number of Responses	269,680	292,937	5,500	-28,757
Annual Time Burden (Hours)	68,000	73,244	1,375	-6,619
Annual Cost Burden (Dollars)	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Changing Regulations

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: The Commission notes the following program changes to this information collection as adopted in FCC 23-100, which are as follows: (a) The total number of respondents has increased by 5,500. (b) The total number of responses as increased by 5,500. (c) The total annual burden hours has increased by 1,375 hours. The Commission also notes the following adjustments to this information collection, which are as follows: (a) The total number of respondents has decreased by 28,757 respondents, from 292,937 respondents to 264,180; (b) The total number of responses has decreased by 28,757 responses, from 292,937 responses to 264,180; (c) The total annual burden hours have decreased by 6,619 annual hours, from 73,244 annual hours to 66,625 annual burden hours.

Annual Cost to Federal Government: $3,613,061

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination. Yes

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination. Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

Agency Contact: Kimberly Wild 202 418-1324

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