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View Generic ICR - OIRA Conclusion

OMB Control No: 3046-0048	ICR Reference No: 202407-3046-001
Status: Active	Previous ICR Reference No: 202112-3046-001
Agency/Subagency: EEOC	Agency Tracking No:
Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Type of Information Collection: Reinstatement without change of a previously approved collection	Common Form ICR: No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 08/13/2024
	Date Received in OIRA: 07/03/2024
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	08/31/2027	36 Months From Approved
Responses	23,265	0	0
Time Burden (Hours)	1,250	0	0
Cost Burden (Dollars)	0	0	0

ICR Summary of Burden

	Total Approved	Change Due to Agency Discretion	Change Due to Potential Violation of the PRA
Annual Number of Responses	23,265	-1,203,687	1,226,952
Annual Time Burden (Hours)	1,250	-44,282	45,532
Annual Cost Burden (Dollars)	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: Yes

Burden Reduction Due to: Using Information Technology

Short Statement: In 2021 under the previous PRA package, the EEOC Website Satisfaction Survey was a new survey without a baseline for the number of respondents. The previous estimate was based on the number of annual page views and presumed that all visitors would take the Website Satisfaction Survey. This proved to be an overestimate of both the number of respondents and the associated burden. The estimates have been updated to reflect the annual number of responses actually received in recent years now that this data is available. As a result, the burden estimate decreased from 39,116 to just 109 burden hours.

Annual Cost to Federal Government: $72,633

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination. Yes

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination. Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

Agency Contact: Paul Guerino 202 921-3167 paul.guerino@eeoc.gov

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