View Information Collection Request (ICR) Package

Please note that the OMB number and expiration date may not have been determined when this Information Collection Request and associated Information Collection forms were submitted to OMB. The approved OMB number and expiration date may be found by clicking on the Notice of Action link below.

View ICR - OIRA Conclusion

OMB Control No: 0960-0596	ICR Reference No: 202410-0960-004
Status: Active	Previous ICR Reference No: 202208-0960-003
Agency/Subagency: SSA	Agency Tracking No:
Title: Request for Internet Services-Authentication; 800# Automated Telephone Speech Technology-Authentication
Type of Information Collection: Revision of a currently approved collection	Common Form ICR: No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 03/04/2025
	Date Received in OIRA: 10/24/2024
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	03/31/2028	36 Months From Approved	03/31/2025
Responses	1,716,315	0	1,879,628
Time Burden (Hours)	114,421	0	113,279
Cost Burden (Dollars)	0	0	0

ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to Adjustment in Estimate
Annual Number of Responses	1,716,315	1,879,628	-163,313
Annual Time Burden (Hours)	114,421	113,279	1,142
Annual Cost Burden (Dollars)	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: When we last cleared this collection in 2021, the burden was 198,930 hours. Currently, we are reporting a burden of 114,421 hours. This change stems a decrease in the number of responses from 4,079,628 to 1,716,315. There is no change to the burden time per response. Due to ongoing efforts to migrate existing automated applications from knowledge-based access to our Public Credentialing Registration and Authentication process (OMB# 0960 0789), which provides access to our electronic access (eAccess) online services several applications were removed from KBV including Special Notice Option, Retirement Estimator, and Registration of Appointed Representatives.

Annual Cost to Federal Government: $3,490,587

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination. Yes

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination. Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Yes

Agency Contact: Faye Lipsky 410 965-8783 faye.lipsky@ssa.gov

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