View Information Collection Request (ICR) Package
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View ICR - Agency Submission
COMMENT
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OMB Control No:
2120-0707
ICR Reference No:
202508-2120-007
Status:
Received in OIRA
Previous ICR Reference No:
202205-2120-008
Agency/Subagency:
DOT/FAA
Agency Tracking No:
Title:
Survey of Airman Satisfaction with Aeromedical Certification Services
Type of Information Collection:
Revision of a currently approved collection
Common Form ICR:
No
Type of Review Request:
Regular
Date Submitted to OIRA:
12/30/2025
Requested
Previously Approved
Expiration Date
36 Months From Approved
01/31/2026
Responses
6,100
4,500
Time Burden (Hours)
1,525
1,125
Cost Burden (Dollars)
0
0
Abstract:
• The survey will be available for completion electronically. • The collection is reported by survey and is voluntary. • Airmen who have sought a medical certification within two years of the survey administration will be invited to participate in the survey. • The survey will take place approximately every two years. • The survey will be administered by the Safe Operations in Aerospace Research (SOAR) Laboratory of the Civil Aerospace Medical Institute with the support of Cherokee Federal. • Demographic information will be collected from respondents, but any information disseminated to the public will be presented in aggregate form. • The information obtained from the survey will be used to brief the Federal Air Surgeon, the Regional Flight Surgeons, and the Director of the Civil Aerospace Medical Institute following the survey closing. • Data will be used by the senior managers of the Office of Aerospace Medicine (OAM) to: (a) evaluate stakeholder satisfaction with aeromedical certification services provided by or on behalf of the FAA; (b) identify areas in which improvements in service delivery can be made; and (c) assess changes in stakeholder satisfaction as a result of those improvements. • All publications would provide data in aggregate (e.g., a technical report or journal article). • The information from the survey will also be briefed in the Federal Air Surgeon’s Medical Bulletin. • It is anticipated that the information collected will be disseminated to the public or used to support publicly disseminated information. As explained in the preceding paragraphs, the information gathered has utility. OAM will retain control over the information and safeguard it from improper access, modification, and destruction, consistent with OAM standards for privacy of information. See response to Question 10 of this Supporting Statement for more information on the OAM guarantee of privacy. Prior to dissemination, the information will be subjected to quality control measures and a pre-dissemination review per Section 515 of Public Law 106-554.
Authorizing Statute(s):
EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
Citations for New Statutory Requirements:
None
Associated Rulemaking Information
RIN:
Stage of Rulemaking:
Federal Register Citation:
Date:
Not associated with rulemaking
Federal Register Notices & Comments
60-day Notice:
Federal Register Citation:
Citation Date:
90 FR 45459
09/22/2025
30-day Notice:
Federal Register Citation:
Citation Date:
90 FR 60854
12/29/2025
Did the Agency receive public comments on this ICR?
Yes
Number of Information Collection (IC) in this ICR:
1
IC Title
Form No.
Form Name
Survey of Airman Satisfaction with Aeromedical Certification Services
2120-0707
Airman Medical Certification Services 2025 Airman Feedback Survey
ICR Summary of Burden
Total Request
Previously Approved
Change Due to New Statute
Change Due to Agency Discretion
Change Due to Adjustment in Estimate
Change Due to Potential Violation of the PRA
Annual Number of Responses
6,100
4,500
0
600
1,000
0
Annual Time Burden (Hours)
1,525
1,125
0
150
250
0
Annual Cost Burden (Dollars)
0
0
0
0
0
0
Burden increases because of Program Change due to Agency Discretion:
Yes
Burden Increase Due to:
Miscellaneous Actions
Burden decreases because of Program Change due to Agency Discretion:
No
Burden Reduction Due to:
Short Statement:
Change in annual responses is a linear increase applied to the upcoming 2025 administration that was observed between the 2021 and 2023 administrations (rounded up to prevent exceeding the estimate). The cost burden increase is due to latest wage figures provided by the Bureau of Labor Statistics.
Annual Cost to Federal Government:
$81,307
Does this IC contain surveys, censuses, or employ statistical methods?
Yes
Part B of Supporting Statement
Does this ICR request any personally identifiable information (see
OMB Circular No. A-130
for an explanation of this term)? Please consult with your agency's privacy program when making this determination.
Yes
Does this ICR include a form that requires a Privacy Act Statement (see
5 U.S.C. §552a(e)(3)
)? Please consult with your agency's privacy program when making this determination.
No
Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]?
No
Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]?
No
Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)?
No
Is this ICR related to the Pandemic Response?
No
Agency Contact:
Katrina Avers 4059541199
Common Form ICR:
No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(a) It is necessary for the proper performance of agency functions;
(b) It avoids unnecessary duplication;
(c) It reduces burden on small entities;
(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;
(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;
(f) It indicates the retention periods for recordkeeping requirements;
(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.
(i) It uses effective and efficient statistical survey methodology (if applicable); and
(j) It makes appropriate use of information technology.
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Certification Date:
12/30/2025
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