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OMB Control No: 3206-0274	ICR Reference No: 202510-3206-002
Status: Received in OIRA	Previous ICR Reference No: 202206-3206-001
Agency/Subagency: OPM	Agency Tracking No: 3206-0274
Title: Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Survey
Type of Information Collection: Revision of a currently approved collection	Common Form ICR: No
Type of Review Request: Regular	Date Submitted to OIRA: 10/31/2025

	Requested	Previously Approved
Expiration Date	36 Months From Approved	12/31/2025
Responses	48,829	73,505
Time Burden (Hours)	12,207	18,376
Cost Burden (Dollars)	398,689	197,728

ICR Summary of Burden

	Total Request	Previously Approved	Change Due to Agency Discretion
Annual Number of Responses	48,829	73,505	-24,676
Annual Time Burden (Hours)	12,207	18,376	-6,169
Annual Cost Burden (Dollars)	398,689	197,728	200,961

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: Yes

Burden Reduction Due to: Miscellaneous Actions

Short Statement: The decrease in burden is largely due to fewer carriers participating in the survey. In addition, some of the monetary numbers have been updated to reflect changing costs over the last few years.

Annual Cost to Federal Government: $126,717

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination. No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination. No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

Agency Contact: Alexys Stanley 202 606-1183 alexys.stanley@opm.gov