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View ICR - OIRA Conclusion

OMB Control No: 1652-0044	ICR Reference No: 202511-1652-001
Status: Active	Previous ICR Reference No: 202502-1652-003
Agency/Subagency: DHS/TSA	Agency Tracking No:
Title: DHS Traveler Redress Inquiry Program (DHS TRIP)
Type of Information Collection: Revision of a currently approved collection	Common Form ICR: No
Type of Review Request: Regular
OIRA Conclusion Action: Approved with change	Conclusion Date: 06/22/2026
	Date Received in OIRA: 11/26/2025
Terms of Clearance: Previous terms of clearance continue to apply going forward. 1. DHS TRIP will carefully consider results of its two customer satisfaction surveys but will not base any significant policy-change decisions solely on those results. 2. DHS TRIP will not draw statistical inferences from the results of its two customer satisfaction surveys and will not irresponsibly disseminate or misrepresent those results to external audiences.

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	06/30/2029	36 Months From Approved	06/30/2026
Responses	31,200	0	18,000
Time Burden (Hours)	13,304	0	15,500
Cost Burden (Dollars)	1,261	0	15,120

ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to Agency Discretion	Change Due to Adjustment in Estimate
Annual Number of Responses	31,200	18,000	2,200	11,000
Annual Time Burden (Hours)	13,304	15,500	-196	-2,000
Annual Cost Burden (Dollars)	1,261	15,120	0	-13,859

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: Yes

Burden Reduction Due to: Miscellaneous Actions

Short Statement: As a result of the UX, TSA adjusted the average time burden to complete the online application from 60 to 30 minutes and made minor edits to the application. In addition, TSA revised the two surveys, resulting in an additional burden change. For the initial survey, the burden changed from 10 minutes to 5 minutes. For the second survey, the burden changed from 5 minutes to 2 minutes. Lastly, TSA adjusted the percentage of applicants who send the applications to DHS TRIP via standard mail from 20 percent to 1 percent, moving the cost burden from $14,490 to $1,261.

Annual Cost to Federal Government: $1,682,969

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination. Yes

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination. Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

Agency Contact: Christina Walsh 571 227-2062 christina.walsh@tsa.dhs.gov

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