View Information Collection Request (ICR) Package

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View ICR - OIRA Conclusion

OMB Control No: 0960-0763	ICR Reference No: 202604-0960-006
Status: Active	Previous ICR Reference No: 202506-0960-003
Agency/Subagency: SSA	Agency Tracking No:
Title: Application Status
Type of Information Collection: Revision of a currently approved collection	Common Form ICR: No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 07/16/2026
	Date Received in OIRA: 04/29/2026
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	07/31/2029	36 Months From Approved	07/31/2026
Responses	2,707,599	0	790,821
Time Burden (Hours)	631,773	0	289,968
Cost Burden (Dollars)	0	0	0

ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to Adjustment in Estimate
Annual Number of Responses	2,707,599	790,821	1,916,778
Annual Time Burden (Hours)	631,773	289,968	341,805
Annual Cost Burden (Dollars)	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: When we last cleared this IC in 2023, the burden was 39,541 hours. However, we are currently reporting a burden of 315,887 hours. This change stems from a increase in the completion time from 3 minutes to 7 minutes, because we are now authenticating the caller using multifactor authentication and providing more details about their claim. * Note: The total burden reflected in ROCIS is 631,773, while the burden cited in #12 of the Supporting Statement is 315,887. This discrepancy is because the ROCIS burden also reflects the call pick-up time for the automated telephone service. In contrast, the chart in #12 of the Supporting Statement reflects actual burden.

Annual Cost to Federal Government: $192,951

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination. Yes

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination. Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

Agency Contact: Faye Lipsky 410 965-8783 faye.lipsky@ssa.gov

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