View Information Collection Request (ICR) Package
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Please note that the OMB number and expiration date may not have been determined when this Information Collection Request and associated Information Collection forms were submitted to OMB. The approved OMB number and expiration date may be found by clicking on the Notice of Action link below.
View ICR - OIRA Conclusion
OMB Control No:
0960-0848
ICR Reference No:
202607-0960-010
Status:
Active
Previous ICR Reference No:
Agency/Subagency:
SSA
Agency Tracking No:
Title:
Request for Individual Access to Records Protected Under the Privacy Act
Type of Information Collection:
New collection (Request for a new OMB Control Number)
Common Form ICR:
No
Type of Review Request:
Regular
OIRA Conclusion Action:
Approved without change
Conclusion Date:
09/09/2026
Retrieve Notice of Action (NOA)
Date Received in OIRA:
07/31/2026
Terms of Clearance:
Inventory as of this Action
Requested
Previously Approved
Expiration Date
09/30/2029
36 Months From Approved
Responses
1,097
0
0
Time Burden (Hours)
768
0
0
Cost Burden (Dollars)
0
0
0
Abstract:
The Creating Advanced Streamlined Electronic Services for Constituents Act of 2019 (CASES Act), Pub. L. 116-50, 133 Stat. 1073 (2019), requires Federal agencies to establish a digital process for identity-proofed and authenticated individuals to request access to their records protected by the Privacy Act of 1974 (Privacy Act) (5 U.S.C. 552a of the United States Code). To comply with the CASES Act and OMB Memorandum, M 21-04, and pursuant to authority under sections 702(a)(5) and 1106(a) of the Social Security Act (42 U.S.C. 902(a)(5), 1306(a)), the Social Security Administration (SSA) developed Form SSA-2288-OP1, Request for Individual Access to Records Protected Under the Privacy Act, a dynamic webform that guides respondents through the information necessary to submit an electronic request for access to agency records about themselves. Under SSA’s regulations at 20 CFR 401.40 regarding individuals’ access rights under the Privacy Act (5 U.S.C. 552a(f)), individuals may request access to their records by visiting their local Social Security field office or writing to the manager of the applicable system of records. Since SSA currently has no special agency form available to the public to submit this type of request, we are implementing Form SSA-2288-OP1 to comply with the CASES Act, the Privacy Act, OMB M 21-04, and SSA’s governing regulations at 20 CFR 401.30 - 401.95. Form SSA-2288-OP1 is an electronic webform that respondents submit online only via SSA’s Upload Documents portal (OMB No. 0960-0830), after the portal first appropriately identity-proofs and authenticates respondents, consistent with requirements in the CASES Act and OMB M 21-04. Respondents can use Form SSA-2288-OP1 to request access to records or information about themselves from SSA’s program files. Pursuant to the Privacy Act and SSA’s regulations, a special procedure governs access requests that include medical records (5 U.S.C. 552a(f)(3) and 20 CFR 401.55). Therefore, respondents requesting medical record requests via Form SSA-2288-OP1 must designate an individual (such as a health professional or other responsible individual) to receive and review the records and inform the respondent of its contents. SSA may grant the respondent direct access to their medical records if it determines direct access is not likely to have an adverse effect on the respondent. Respondents who cannot (or do not wish to) submit their request electronically or seek other types of records can always avail themselves of SSA’s existing service delivery channels, such as visiting or calling their local Social Security office, or submitting a written request by mail, fax, or hand delivery. Respondents can learn more about SSA’s privacy program from its privacy webpage at www.ssa.gov/privacy, which contains sub-pages with additional information about Privacy Act requests and a link to Form SSA-2288-OP1. Respondents may also find Form SSA-2288-OP1 within the Upload Documents portal, or on SSA’s Forms webpage at www.ssa.gov/forms. Respondents are the subjects of the record(s) protected by the Privacy Act, who request access to agency records about themselves.
Authorizing Statute(s):
None
Citations for New Statutory Requirements:
None
Associated Rulemaking Information
RIN:
Stage of Rulemaking:
Federal Register Citation:
Date:
Not associated with rulemaking
Federal Register Notices & Comments
60-day Notice:
Federal Register Citation:
Citation Date:
91 FR 30774
05/26/2026
30-day Notice:
Federal Register Citation:
Citation Date:
91 FR 48475
07/31/2026
Did the Agency receive public comments on this ICR?
No
Number of Information Collection (IC) in this ICR:
1
IC Title
Form No.
Form Name
SSA-2288-OP1 - Request for Individual Access to Records Protected Under the Privacy Act
SSA-2288-OP1
Request for Individual Access to Records Protected Under the Privacy Act
ICR Summary of Burden
Total Approved
Previously Approved
Change Due to New Statute
Change Due to Agency Discretion
Change Due to Adjustment in Estimate
Change Due to Potential Violation of the PRA
Annual Number of Responses
1,097
0
0
1,097
0
0
Annual Time Burden (Hours)
768
0
0
768
0
0
Annual Cost Burden (Dollars)
0
0
0
0
0
0
Burden increases because of Program Change due to Agency Discretion:
Yes
Burden Increase Due to:
Miscellaneous Actions
Burden decreases because of Program Change due to Agency Discretion:
No
Burden Reduction Due to:
Short Statement:
This is a new form that increases the public reporting burden. See the chart above and #12 of the Supporting Statement for burden figures. *Note: The total burden reflected in ROCIS is 768, while the burden cited in #12 of the Supporting Statement is 219. This discrepancy is because the ROCIS burden also reflects the learning costs. In contrast, the chart in #12 above reflects actual burden.
Annual Cost to Federal Government:
$720,617
Does this IC contain surveys, censuses, or employ statistical methods?
No
Does this ICR request any personally identifiable information (see
OMB Circular No. A-130
for an explanation of this term)? Please consult with your agency's privacy program when making this determination.
Yes
Does this ICR include a form that requires a Privacy Act Statement (see
5 U.S.C. §552a(e)(3)
)? Please consult with your agency's privacy program when making this determination.
Yes
Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]?
No
Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]?
No
Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)?
No
Is this ICR related to the Pandemic Response?
No
Agency Contact:
Faye Lipsky 410 965-8783 faye.lipsky@ssa.gov
Common Form ICR:
No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(a) It is necessary for the proper performance of agency functions;
(b) It avoids unnecessary duplication;
(c) It reduces burden on small entities;
(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;
(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;
(f) It indicates the retention periods for recordkeeping requirements;
(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.
(i) It uses effective and efficient statistical survey methodology (if applicable); and
(j) It makes appropriate use of information technology.
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Certification Date:
07/31/2026
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