View Information Collection Request (ICR) Package
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View ICR - Agency Submission
COMMENT
Time Remaining
Days
HR
Min
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OMB Control No:
ICR Reference No:
202608-0960-007
Status:
Received in OIRA
Previous ICR Reference No:
Agency/Subagency:
SSA
Agency Tracking No:
Title:
Management of Authorization for Government Users, Institutions, and Customers (MAGIC)
Type of Information Collection:
New collection (Request for a new OMB Control Number)
Common Form ICR:
No
Type of Review Request:
Regular
Date Submitted to OIRA:
09/28/2026
Requested
Previously Approved
Expiration Date
36 Months From Approved
Responses
4,100,000
0
Time Burden (Hours)
606,667
0
Cost Burden (Dollars)
0
0
Abstract:
The Social Security Administration (SSA) is creating a new public credentialing and authorization process, hereafter called Management of Authorization for Government Users, Institutions, and Customers (MAGIC), that provides secure access to SSA’s electronic services for the Business Services Online (BSO) and Government Services Online (GSO) users. MAGIC is a self-service authorization framework. Each entity will designate a Responsible Entity Officer (REO) who is authorized to execute agreements on behalf of the entity that are legally binding and enforceable. The REO should have authority to access any information available to the entity through any Social Security service; authorize the disclosure of that information when appropriate; and delegate other individuals to have access to it. Each designated REO will create a MAGIC account and self-attest, acknowledging responsibility for all business conducted in MAGIC, BSO, and GSO on behalf of their organization. As a convenience, our framework includes additional administrative roles that the REO can delegate, authorizing another individual to manage the organization’s MAGIC account. The REO and additional administrative roles have a higher level of safeguarding and security. The REO and/or additional administrative roles will delegate service roles authorizing other users to conduct specific BSO/GSO business during a specified timeframe on the organization’s behalf, which includes third-party organizations. Both the REO and Administrator can revoke service roles as well. Every user (i.e., REO, Administrator, or Service User) will use their own credential to access MAGIC and BSO/GSO. In addition, MAGIC will offer organizational REOs the option of technician assistance for unlocking and blocking user accounts within their organization, or for terminating the REO account. In this way, MAGIC will give more flexibility to organizations and businesses who do business with SSA through the BSO and GSO portals. MAGIC will offer organizations accessibility to SSA’s online services, ensuring our online services are both secure and user-friendly which both an agency priority and is vital to good public service. Respondents are individuals registering and authorizing users for access to BSO and GSO.
Authorizing Statute(s):
US Code:
26 USC 6103(l)(1)A) and (l)(5)
Name of Law: Internal Revenue Code
US Code:
42 USC 432 and 1306
Name of Law: Social Security Act
US Code:
5 USC 552a
Name of Law: Privacy Act of 1974
PL:
Pub.L. 107 - 347 301
Name of Law: E-Government Act of 2002
PL:
Pub.L. 113 - 283 2521
Name of Law: Federal Information Security Modernization Act of 2014
Citations for New Statutory Requirements:
None
Associated Rulemaking Information
RIN:
Stage of Rulemaking:
Federal Register Citation:
Date:
Not associated with rulemaking
Federal Register Notices & Comments
60-day Notice:
Federal Register Citation:
Citation Date:
91 FR 48470
07/31/2026
30-day Notice:
Federal Register Citation:
Citation Date:
91 FR 60677
09/24/2026
Did the Agency receive public comments on this ICR?
No
Number of Information Collection (IC) in this ICR:
3
IC Title
Form No.
Form Name
MAGIC CSA Screens (Technician Assisted Unlocking/ Blocking Account; Terminate REO)
MAGIC Internet Registrations
MAGIC Internet Sign-Ins
ICR Summary of Burden
Total Request
Previously Approved
Change Due to New Statute
Change Due to Agency Discretion
Change Due to Adjustment in Estimate
Change Due to Potential Violation of the PRA
Annual Number of Responses
4,100,000
0
0
4,100,000
0
0
Annual Time Burden (Hours)
606,667
0
0
606,667
0
0
Annual Cost Burden (Dollars)
0
0
0
0
0
0
Burden increases because of Program Change due to Agency Discretion:
Yes
Burden Increase Due to:
Miscellaneous Actions
Burden decreases because of Program Change due to Agency Discretion:
No
Burden Reduction Due to:
Short Statement:
This is a new authentication platform that increases the public reporting burden. See #12 above for the burden figures. Eventually, this identity authorization process will absorb and replace the existing collection under OMB Control Number 0960-0626. We plan to accomplish this work through a series of releases. The future releases will reduce the burdens in the other existing authentication collections. We will continue to prepare change requests for the other existing authentication collections, as needed. Future Plans Due to the agile nature of our projects, we expect to make more enhancements in the future to strengthen our electronic access authorization posture. Currently, we are still finalizing our IT modernization plans for these changes. We expect to submit another change request within six to nine months to request approval for additional updates to the system, and potentially, update the burden again to include more users as we move more applications to a more secure authorization platform. *Note: The total burden reflected in ROCIS is 606,667, while the burden cited in #12 of the Supporting Statement is 103,333. This discrepancy is because the ROCIS burden reflects the following components: telephone call system wait times + learning costs. In contrast, the chart in #12 above reflects actual burden.
Annual Cost to Federal Government:
$21,539,062
Does this IC contain surveys, censuses, or employ statistical methods?
No
Does this ICR request any personally identifiable information (see
OMB Circular No. A-130
for an explanation of this term)? Please consult with your agency's privacy program when making this determination.
Yes
Does this ICR include a form that requires a Privacy Act Statement (see
5 U.S.C. §552a(e)(3)
)? Please consult with your agency's privacy program when making this determination.
Yes
Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]?
No
Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]?
No
Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)?
No
Is this ICR related to the Pandemic Response?
No
Agency Contact:
Faye Lipsky 410 965-8783 faye.lipsky@ssa.gov
Common Form ICR:
No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(a) It is necessary for the proper performance of agency functions;
(b) It avoids unnecessary duplication;
(c) It reduces burden on small entities;
(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;
(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;
(f) It indicates the retention periods for recordkeeping requirements;
(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.
(i) It uses effective and efficient statistical survey methodology (if applicable); and
(j) It makes appropriate use of information technology.
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Certification Date:
09/28/2026
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