View Information Collection Request (ICR) Package

OMB Control No: 3014-0012	ICR Reference No: 202608-3014-001
Status: Active	Previous ICR Reference No: 202606-3014-001
Agency/Subagency: ATBCB	Agency Tracking No:
Title: On-Line Architectural Barriers Act Complaint Form
Type of Information Collection: Revision of a currently approved collection	Common Form ICR: No
Type of Review Request: Regular
OIRA Conclusion Action: Approved with change	Conclusion Date: 09/25/2026
	Date Received in OIRA: 08/18/2026
Terms of Clearance: In accordance with 5 CFR 1320, this information collection is approved

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	09/30/2029	36 Months From Approved	10/31/2026
Responses	400	0	200
Time Burden (Hours)	100	0	100
Cost Burden (Dollars)	0	0	0

Abstract: The U.S. Access Board is statutorily charged with enforcing the Architectural Barriers Act (ABA), which is aimed at ensuring that federal and federally-funded (non-government) buildings and facilities (such as schools, public housing, and public transit facilities) are accessible to individuals with disabilities. Any individual who is are concerned about the accessibility of an ABA-covered building or facility may file a complaint with the Access Board. The agency investigates each ABA complaint and, if violations are found, works with the agency to remedy the accessibility barriers. ABA complaints can be filed any one of several ways, but, the Online ABA Complaint Form is - by far - the most popular mode. The online form is user-friendly and promotes greater efficiency, clarity, and timeliness in the filing of ABA complaints. The online form contains fields that prompt users to provide the information needed by the agency to evaluate ABA jurisdiction and conduct investigations, such as the building’s name or address and brief description of accessibility barriers encountered. Complainants may optionally upload digital photos or other materials to support their complaints. The online form does not require entry of personal information for complaint submission; ABA complaints may be submitted anonymously. However, individuals who wish to be kept informed of the status or resolution of their complaint must, at minimum, provide some type of contact information (i.e., email address, phone number, mailing address). By regulation, any personal information provided by ABA complainants remains strictly confidential absent written permission for disclosure.

Authorizing Statute(s): US Code: 29 USC 792(b)(1) Name of Law: Rehabilitation Act of 1973
US Code: 42 USC 4151 Name of Law: Architectural Barriers Act

Citations for New Statutory Requirements: None

Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	91 FR 31404	05/27/2026
30-day Notice:	Federal Register Citation:	Citation Date:
	91 FR 53399	08/18/2026
Did the Agency receive public comments on this ICR? No

Number of Information Collection (IC) in this ICR: 1

IC Title	Form No.	Form Name
Online ABA Complaint Form	3014-0012

ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to Agency Discretion
Annual Number of Responses	400	200	200
Annual Time Burden (Hours)	100	100	0
Annual Cost Burden (Dollars)	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement:

Annual Cost to Federal Government: $0

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination. Yes

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination. Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

Agency Contact: Christopher Kuczynski 202 272-0042 kuczynski@access-board.gov

View ICR - OIRA Conclusion