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OMB Control No: 0938-1382	ICR Reference No: 202609-0938-011
Status: Received in OIRA	Previous ICR Reference No: 202402-0938-008
Agency/Subagency: HHS/CMS	Agency Tracking No: OC
Title: Generic Clearance for Improving Customer Experience: OMB Circular A–11, Section 280 Implementation) (CMS-10710)
Type of Information Collection: No material or nonsubstantive change to a currently approved collection	Common Form ICR: No
Type of Review Request: Regular	Date Submitted to OIRA: 10/09/2026

	Requested	Previously Approved
Expiration Date	12/31/2026	12/31/2026
Responses	1,001,750	1,001,750
Time Burden (Hours)	154,433	154,433
Cost Burden (Dollars)	0	0

ICR Summary of Burden

	Total Request	Previously Approved
Annual Number of Responses	1,001,750	1,001,750
Annual Time Burden (Hours)	154,433	154,433
Annual Cost Burden (Dollars)	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: This is a technical correction to the last approved non-substantive change request.

Annual Cost to Federal Government: $0

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination. No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination. No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

Agency Contact: William Parham 4107864669

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