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DOT/FMCSA RIN: 2126-AB01 Publication ID: Spring 2011 
Title: Consumer Complaint Information 
Abstract: The rulemaking would require each motor carrier of household goods to submit a quarterly report of specific identified information regarding complaints that each receives from shippers and consumers to the Agency. This rule responds to section 4214 of the Safe, Accountable, Flexible, Efficient, Transportation Equity Act: A Legacy for Users (SAFETEA-LU). 
Agency: Department of Transportation(DOT)  Priority: Other Significant 
RIN Status: Previously published in the Unified Agenda Agenda Stage of Rulemaking: Long-Term Actions 
Major: No  Unfunded Mandates: No 
CFR Citation: 49 CFR 375   
Legal Authority: PL 109-59 (2005), sec 4214   
Legal Deadline:
Action Source Description Date
Other  Statutory  Report in place  08/10/2006 
Timetable:
Action Date FR Cite
NPRM  02/20/2008  73 FR 9266   
NPRM Comment Period End  04/21/2008    
Final Rule  07/00/2012    
Regulatory Flexibility Analysis Required: No  Government Levels Affected: None 
Small Entities Affected: No  Federalism: No 
Included in the Regulatory Plan: No 
RIN Information URL: www.regulations.gov   Public Comment URL: www.regulations.gov  
RIN Data Printed in the FR: No 
Agency Contact:
Brodie Mack
Department of Transportation
Federal Motor Carrier Safety Administration
1200 New Jersey Avenue SE,
Washington, DC 20590
Phone:202 366-8045
Email: brodie.mack@dot.gov