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FCC RIN: 3060-AJ14 Publication ID: Fall 2010 
Title: ●Service Quality, Customer Satisfaction, Infrastructure and Operating Data Gathering (WC Docket Nos. 08-190, 07-139, 07-204, 07-273, 07-21) 
Abstract: This NPRM tentatively proposes to collect infrastructure and operating data that is tailored in scope to be consistent with Commission objectives from all facilities-based providers of broadband and telecommunications. Similarly, the NPRM also tentatively proposes to collect data concerning service quality and customer satisfaction from all facilities-based providers of broadband and telecommunications. The NPRM seeks comment on the proposals, on the specific information to be collected, and on the mechanisms for collecting information. 
Agency: Federal Communications Commission(FCC)  Priority: Other Significant 
RIN Status: First time published in the Unified Agenda Agenda Stage of Rulemaking: Long-Term Actions 
Major: Undetermined  Unfunded Mandates: No 
CFR Citation: Not Yet Determined     (To search for a specific CFR, visit the Code of Federal Regulations.)
Legal Authority: 47 USC 151 to 155    47 USC 160 and 161    47 USC 20 to 205    47 USC 215    47 USC 218 to 220    47 USC 251 to 271    47 USC 303(r) and 332    47 USC 403    47 USC 502 and 503   
Legal Deadline:  None
Timetable:
Action Date FR Cite
NPRM  10/15/2008  73 FR 60997   
NPRM Comment Period End  11/14/2008    
Reply Comment Period End  12/15/2008    
Next Action Undetermined  To Be Determined    
Regulatory Flexibility Analysis Required: Yes  Government Levels Affected: Undetermined 
Small Entities Affected: Businesses 
Included in the Regulatory Plan: No 
RIN Data Printed in the FR: Yes 
Agency Contact:
John Emmett
Associate Division Chief, OEA
Federal Communications Commission
45 L Street NE,
Washington, DC 20554
Phone:202 418-0386
Email: john.emmett@fcc.gov