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NARA is authorized by 44 U.S.C. 2116(c) to charge reproduction fees when it reproduces documents for non-Federal individuals or entities. This includes official reproductions with the Archives seal, reproductions of archival holdings, and reproductions of operational records. The statute authorizes NARA to recoup its costs, equipment fees, and similar expenses, and to retain the fees as part of the National Archives Trust Fund. NARA promulgated regulations at 36 CFR 1258 to notify users of the fee structure and processes, including 36 CFR 1258.16 on refunds of these fees. However, the regulation’s refund provision has not included a refund cut-off period after which a person who ordered a reproduction could no longer request a refund. Customers have requested refunds for orders that were years old, which has caused financial and administrative burdens. As a result of these difficulties with refund requests on old orders, we are now revising 36 CFR 1258.16 to set a refund time limit. We are also updating the language for plain language purposes.