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CFPB RIN: 3170-AB04 Publication ID: 2026 
Title: Streamlining Mortgage Servicing for Borrowers Experiencing Payment Difficulties (Regulation X) 
Abstract:

In January 2013, the Consumer Financial Protection Bureau (Bureau) issued final mortgage servicing rules implementing numerous provisions of the Real Estate Settlement Procedures Act and the Truth in Lending Act, as amended by title XIV of the Dodd-Frank Wall Street Reform and Consumer Protection Act. The Bureau has since made various corrections, clarifications, and other amendments to those rules. During and after the COVID-19 pandemic, the Bureau observed that there were places where the rules could be revised to reduce unnecessary complexity. In 2022, the Bureau asked the public for input on ways to reduce risks for borrowers who experience disruptions in their ability to make mortgage payments, including input on the mortgage forbearance options available to borrowers. In particular, the Bureau sought input on the features of COVID-19 pandemic-related forbearance programs and whether there are ways to automate and streamline long-term loss mitigation assistance. In July 2024, the Bureau issued a proposed rule to simplify and streamline the mortgage servicing rules. 

 
Agency: Consumer Financial Protection Bureau(CFPB)  Priority: Other Significant 
RIN Status: Previously published in the Unified Agenda Agenda Stage of Rulemaking: Final Rule Stage 
Major: Undetermined  Unfunded Mandates: No 
EO 14192 Designation: Other 
CFR Citation: 12 CFR 1024   
Legal Authority: 12 U.S.C. 2601 et seq.   
Legal Deadline:  None
Timetable:
Action Date FR Cite
NPRM  07/24/2024  89 FR 60204   
NPRM Comment Period End  09/09/2024 
Final Rule  08/00/2026 
Regulatory Flexibility Analysis Required: No  Government Levels Affected: Undetermined 
Federalism: Undetermined 
Included in the Regulatory Plan: No 
RIN Data Printed in the FR: No 
Agency Contact:
Thomas Dowell
Office of Regulations
Consumer Financial Protection Bureau
1700 G Street NW,
Washington, DC 20552
Phone:202 435-7700