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DOT/OST RIN: 2105-AF14 Publication ID: Fall 2023 
Title: Ensuring Safe Accommodations for Air Travelers With Disabilities Using Wheelchairs 

This rulemaking would amend 14 CFR part 382 to enhance the safety of air travel for individuals with disabilities who use wheelchairs. Specifically, this rulemaking would (1) clarify that an airline's current regulatory obligation to provide assistance to individuals with disabilities, including connecting, enplaning, and deplaning assistance upon request, inherently includes the obligation that the assistance provided be "safe" and "dignified;" (2) clarify airlines' responsibility to provide prompt assistance to passengers with disabilities who request assistance in moving within the airport (transferred from RIN 2105-AE95); (3) make airline mishandling of assistive devices a per se regulatory violation subject to administrative penalties; (4) address airline processes for returning, repairing, and replacing mishandled wheelchairs and the need for loaner chair accommodations in the interim; (5) require airlines to provide hands-on training to their employees and contractors who physically assist passengers with mobility disabilities or handle battery-powered wheelchairs or scooters; and (6) require new improved performance standards for on-board wheelchairs on twin-aisle aircraft and aircraft with 60 or more seats.

Agency: Department of Transportation(DOT)  Priority: Other Significant 
RIN Status: Previously published in the Unified Agenda Agenda Stage of Rulemaking: Proposed Rule Stage 
Major: No  Unfunded Mandates: No 
CFR Citation: 14 CFR 382   
Legal Authority: 49 U.S.C. 41702    49 U.S.C. 41705   
Legal Deadline:  None
Action Date FR Cite
NPRM  12/00/2023 
Additional Information: Reg Eval needs completed.
Regulatory Flexibility Analysis Required: No  Government Levels Affected: None 
Small Entities Affected: No  Federalism: No 
Included in the Regulatory Plan: No 
RIN Information URL:   Public Comment URL:  
RIN Data Printed in the FR: No 
Agency Contact:
Blane A. Workie
Assistant General Counsel
Department of Transportation
Office of the Secretary
Room 4116/C-70, 1200 New Jersey Avenue SE,
Washington, DC 20590
Phone:202 366-9342
Fax:202 366-7153