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DOT/OST | RIN: 2105-AF20 | Publication ID: Fall 2023 |
Title: Rights of Airline Passengers When There Are Controllable Flight Delays or Cancellations | |
Abstract:
This rulemaking would examine requiring U.S. and foreign air carriers to adopt and adhere to customer service plans identifying essential services (meals, rebooking, hotel, transportation to or from hotel, timely customer service) and compensation which airlines would be required provide to mitigate passenger inconveniences when the cause of a cancellation or delay for flights to, within and from the United States was due to circumstances within the airline’s control. In addition, the rulemaking would define when a delay or cancellation would be considered controllable by the airline meaning passengers would be entitled to receive the essential services (including compensation) to mitigate their inconvenience. The rulemaking would also examine how best to ensure passenger awareness of the services and compensation that would be available to them following a controllable delay or cancellation. |
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Agency: Department of Transportation(DOT) | Priority: Other Significant |
RIN Status: Previously published in the Unified Agenda | Agenda Stage of Rulemaking: Proposed Rule Stage |
Major: Undetermined | Unfunded Mandates: No |
CFR Citation: 14 CFR 399.79 | |
Legal Authority: 49 U.S.C. 41712, 49 U.S.C. 41702 |
Legal Deadline:
None |
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Timetable:
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Regulatory Flexibility Analysis Required: No | Government Levels Affected: None |
Federalism: No | |
Included in the Regulatory Plan: No | |
RIN Data Printed in the FR: No | |
Agency Contact: Blaine A. Workie Assistant General Counsel Department of Transportation Office of the Secretary 1200 New Jersey Avenue SE, Washington, DC 20590 Phone:202 366-9342 Fax:202 366-7153 Email: blane.workie@dot.gov |