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HUD/OH RIN: 2502-AJ70 Publication ID: Fall 2023 
Title: Modernizing the Delivery of Housing Counseling Services (FR-6388) 

The proposed rule would modernize HUD’s regulations that require participating agencies to provide in-person counseling to clients that prefer this format by updating the regulations to reflect advances in technology, to align with client engagement preferences, and to preserve consumer protections. The proposed rule would allow housing counseling agencies to use alternative communication methods, including virtual and/or telephonic meeting tools, in lieu of or in addition to providing in-person services. Participating agencies that choose not to provide in-person services would continue to be required to refer clients to local providers that provide such services, when requested. This rule would also eliminate the costly requirement to maintain multiple physical office space in every location where services are provided and instead allow participating agencies to use co-working spaces, libraries, and other community facilities if the participating agency does not maintain a facility in the area but wishes to continue to provide in-person services.

Agency: Department of Housing and Urban Development(HUD)  Priority: Substantive, Nonsignificant 
RIN Status: Previously published in the Unified Agenda Agenda Stage of Rulemaking: Proposed Rule Stage 
Major: No  Unfunded Mandates: No 
CFR Citation: 24 CFR 214   
Legal Authority: 12 U.S.C. 1701x, 1701x-1    42 U.S.C. 3535(d)   
Legal Deadline:  None
Action Date FR Cite
NPRM  10/25/2023  88 FR 73298   
NPRM Comment Period End  12/26/2023 
Final Action  06/00/2024 
Regulatory Flexibility Analysis Required: No  Government Levels Affected: None 
Small Entities Affected: No  Federalism: No 
Included in the Regulatory Plan: No 
RIN Data Printed in the FR: No 
Agency Contact:
David Berenbaum
Deputy Assistant Secretary, Office of Housing Counseling
Department of Housing and Urban Development
Office of Housing
451 7th Street SW,
Washington, DC 20410
Phone:202 402-4330