View Information Collection Request (ICR) Package
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Brief and OIRA conclusion
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Burden
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Common Form Info.
Certification
View Information Collection (IC) List
View Supporting Statement and Other Documents
Please note that the OMB number and expiration date may not have been determined when this Information Collection Request and associated Information Collection forms were submitted to OMB. The approved OMB number and expiration date may be found by clicking on the Notice of Action link below.
View Generic ICR - OIRA Conclusion
OMB Control No:
1800-0011
ICR Reference No:
200911-1800-001
Status:
Historical Inactive
Previous ICR Reference No:
200807-1800-001
Agency/Subagency:
ED
Agency Tracking No:
3569
Title:
Master Generic Plan for Customer Surveys and Focus Groups
Type of Information Collection:
No material or nonsubstantive change to a currently approved collection
Common Form ICR:
No
Type of Review Request:
Regular
OIRA Conclusion Action:
Withdrawn and continue
Conclusion Date:
01/14/2010
Retrieve Notice of Action (NOA)
Date Received in OIRA:
01/13/2010
Terms of Clearance:
Inventory as of this Action
Requested
Previously Approved
Expiration Date
07/31/2011
07/31/2011
09/30/2011
Responses
70,000
0
70,000
Time Burden (Hours)
24,930
0
24,930
Cost Burden (Dollars)
0
0
0
Abstract:
Customer satisfaction surveys and focus group discussions will be conducted by the Principal Offices of the Department of Education to measure customer satisfaction and establish and improve customer service standards as required by Executive Order 12862.
Authorizing Statute(s):
None
Citations for New Statutory Requirements:
None
Associated Rulemaking Information
RIN:
Stage of Rulemaking:
Federal Register Citation:
Date:
Not associated with rulemaking
Federal Register Notices & Comments
60-day Notice:
Federal Register Citation:
Citation Date:
73 FR 4196
01/24/2008
30-day Notice:
Federal Register Citation:
Citation Date:
73 FR 15997
03/26/2008
Did the Agency receive public comments on this ICR?
No
Number of Information Collection (IC) in this ICR:
14
IC Title
Form No.
Form Name
ED Data Express Customer Survey
N/A
ED Data Express Customer Survey
EEP Evaluation Data Collection
N/A
EEP Evaluation Followup Survey
Equity Assistance Centers Customer Satisfaction Survey
N/A
Equity Assistance Centers Program Client Survey Summer 2008 through Year 2008-2009
Institute of Education Sciences Special Education Postdoctoral Research Training Program Postdoctoral Fellow Survey
N/A
N/A
Leveraging Educational Technology Meeting Evaluation Form
NIFL Developing Early Literacy: Report of the National Early LIteracy Panel Customer Satisfaction Survey
N/A
N/A
NIFL K-3 Pilot Program Customer Satisfactory Survey
N/A, N/A
N/A
,
N/A
OCR Technical Assistance Evaluation Form
N/A
OCR Technical Assistance Evaluation Form
PEP Techinical Assistance (TA) Call Customer Feedback Survey
N/A
PEP TA Customer Feedback Form
Parent Guide
Parental Options and Information (POI) Project Directors Conference Family Engagement Survey
N/A
POI PI Survey
Report of the National Early Literacy Panel Customer Satisfaction Survey
N/A
N/A
Tasks at ED.gov
N/A
Tasks at ED.gov Survey
Teachers Survey and Publications Dissemination Audiences Survey
N/A, N/A
Publications Dissemination Audiences Survey
,
Teacher Survey
Burden increases because of Program Change due to Agency Discretion:
No
Burden Increase Due to:
Burden decreases because of Program Change due to Agency Discretion:
No
Burden Reduction Due to:
Short Statement:
Annual Cost to Federal Government:
$245,000
Does this IC contain surveys, censuses, or employ statistical methods?
No
Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002?
No
Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]?
Uncollected
Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]?
Uncollected
Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)?
No
Is this ICR related to the Pandemic Response?
Uncollected
Agency Contact:
kathy axt 540 776-7742 kathy.axt@ed.gov
Common Form ICR:
No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(a) It is necessary for the proper performance of agency functions;
(b) It avoids unnecessary duplication;
(c) It reduces burden on small entities;
(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;
(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;
(f) It indicates the retention periods for recordkeeping requirements;
(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.
(i) It uses effective and efficient statistical survey methodology (if applicable); and
(j) It makes appropriate use of information technology.
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Certification Date:
01/13/2010
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