View Information Collection Request (ICR) Package

Please note that the OMB number and expiration date may not have been determined when this Information Collection Request and associated Information Collection forms were submitted to OMB. The approved OMB number and expiration date may be found by clicking on the Notice of Action link below.

View Generic ICR - OIRA Conclusion

OMB Control No: 3206-0236	ICR Reference No: 201004-3206-005
Status: Historical Active	Previous ICR Reference No: 200904-3206-007
Agency/Subagency: OPM	Agency Tracking No:
Title: Customer Satisfaction Surveys
Type of Information Collection: Revision of a currently approved collection	Common Form ICR: No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 02/14/2011
	Date Received in OIRA: 10/21/2010
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	02/28/2014	36 Months From Approved	02/28/2011
Responses	495,182	0	2,074,592
Time Burden (Hours)	34,152	0	742,386
Cost Burden (Dollars)	200,000	0	600,000

ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to Agency Discretion
Annual Number of Responses	495,182	2,074,592	-1,579,410
Annual Time Burden (Hours)	34,152	742,386	-708,234
Annual Cost Burden (Dollars)	200,000	600,000	-400,000

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: Yes

Burden Reduction Due to: Miscellaneous Actions

Short Statement: This collection previously included surveys pertaining to Performance Measurement and Program Services Evaluations. These surveys were removed and only Customer Satisfaction Surveys will be associated with this collection.

Something went wrong when downloading this file. If you have any questions, please send an email to risc@gsa.gov.