Please note that the OMB number and expiration date may not have been determined when this Information Collection Request and associated Information Collection forms were submitted to OMB. The approved OMB number and expiration date may be found by clicking on the Notice of Action link below.

View Generic ICR - OIRA Conclusion

OMB Control No: 1090-0008	ICR Reference No: 201101-1090-002
Status: Historical Active	Previous ICR Reference No: 200905-1090-001
Agency/Subagency: DOI/ASPMB	Agency Tracking No: 1505-0186
Title: Customer Satisfaction Measure of Government Websites
Type of Information Collection: No material or nonsubstantive change to a currently approved collection	Common Form ICR: No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 02/15/2011
Retrieve Notice of Action (NOA)	Date Received in OIRA: 01/27/2011
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	12/31/2011	12/31/2011	12/31/2011
Responses	1,520,000	0	1,000,000
Time Burden (Hours)	62,917	0	41,667
Cost Burden (Dollars)	0	0	0

ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to Agency Discretion
Annual Number of Responses	1,520,000	1,000,000	520,000
Annual Time Burden (Hours)	62,917	41,667	21,250
Annual Cost Burden (Dollars)	0	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: This is to request a non-substantive change to increase the number of burden hours estimated for this ICR. On July 9, 2009, this office inadvertently entered 520,000 respondents on a particular survey, instead of 10,000. The result was an overstatement of the burden hours for the survey totaling 21,250. This reduced the number of burden hours available for this ICR by over half. We did not realize this error had occurred until a ROCIS message was received indicating that we could not submit additional surveys for clearance, because doing so would exceed the total burden hours estimated in the ICR.