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OMB Control No: 2105-0561	ICR Reference No: 201108-2105-001
Status: Historical Active	Previous ICR Reference No: 201002-2105-001
Agency/Subagency: DOT/OST	Agency Tracking No:
Title: 14 CFR Parts 234, 259, and 399 Enhancing Airlines Protections
Type of Information Collection: Revision of a currently approved collection	Common Form ICR: No
Type of Review Request: Regular
OIRA Conclusion Action: Approved with change	Conclusion Date: 08/24/2011
	Date Received in OIRA: 08/18/2011
Terms of Clearance: Approximately 3 months prior to resubmission of this collection, DOT should schedule a meeting between OMB, DOT/Office of the Secretary/Aviation Consumer Protection Division and DOT/Bureau of Transportation Statistics to discuss whether or not statistical methods are employed in the use of this data. If so, resubmission of the collection should include a Supporting Statement Part B. Also, the BTS Directive providing reporting instruction should be revised to include Paperwork Reduction Act information, including the OMB Control number associated with this collection.

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	08/31/2013	36 Months From Approved	02/29/2012
Responses	777	0	3,621
Time Burden (Hours)	2,891	0	107,885
Cost Burden (Dollars)	184,328	0	3,608,662

Abstract: The Enhancing Airline Passenger Protections Rule, as currently effective, amended, and newly adopted, requires the following paperwork requirements for each covered carrier: (i) retain for two years certain information about any ground delay that lasts at least three hours, (ii) audit its own adherence to its Customer Service Plan annually and retain the results for two years, (iii) display information concerning listed flights' on-time performance for the previous month on its website for both its flights and those of its non-reporting code-share carriers and (iv) report all passenger operations that experience a tarmac time of three hours or more at a U.S. airport. The information collection furthers the objectives of 49 U.S.C. §§ 41712, 40101(a)(4), 40101(a)(9), and 41702 to protect consumers from unfair or deceptive practices, and to ensure safe and adequate service in air transportation. The regulation also supports the Department of Transportation's (Department) strategic goal of global connectivity by reducing barriers to trade and enhancing competition

ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate
Annual Number of Responses	777	3,621	359	0	-3,203
Annual Time Burden (Hours)	2,891	107,885	156	0	-105,150
Annual Cost Burden (Dollars)	184,328	3,608,662	11,297	1	-3,435,632

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: There are changes and adjustments made to this rule because the Department believes it is necessary to protect more passengers from lengthy tarmac delays and to provide certain standards of customer service on flights to and from the United States whether operated by U.S. or foreign carriers. As such, we have extended requirements #1 and #2 to include foreign carriers, as these carriers were not covered by EAPP #1. We also added a requirement in EAPP #2 for covered carriers to report information about tarmac delays of 3 or more hours in order to better determine the causes of tarmac delays and whether lengthy tarmac delays are or will be a significant problem for consumers. (14 CFR 234, 244, 252, 259 and 399). The burden reduction associated with this revision is due to one time costs associated with the Passenger Protection #1 Final Rule (EAPP 1). Carriers covered under EAPP 1 have already incurred the costs associated with changing their websites, resulting in a significant burden reduction/adjustment.

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