View Information Collection Request (ICR) Package
Skip to main content
An official website of the United States government
The .gov means it's official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you're on a federal government site.
The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.
Search:
Agenda
Reg Review
ICR
This script is used to control the display of information in this page.
Display additional information by clicking on the following:
All
Brief and OIRA conclusion
Abstract/Justification
Legal Statutes
Rulemaking
FR Notices/Comments
IC List
Burden
Misc.
Common Form Info.
Certification
View Information Collection (IC) List
View Supporting Statement and Other Documents
Please note that the OMB number and expiration date may not have been determined when this Information Collection Request and associated Information Collection forms were submitted to OMB. The approved OMB number and expiration date may be found by clicking on the Notice of Action link below.
View Generic ICR - OIRA Conclusion
OMB Control No:
0693-0031
ICR Reference No:
201501-0693-003
Status:
Historical Active
Previous ICR Reference No:
201111-0693-003
Agency/Subagency:
DOC/NIST
Agency Tracking No:
Title:
Generic Request for Customer Service-Related Data Collections
Type of Information Collection:
Extension without change of a currently approved collection
Common Form ICR:
No
Type of Review Request:
Regular
OIRA Conclusion Action:
Approved with change
Conclusion Date:
05/13/2015
Retrieve Notice of Action (NOA)
Date Received in OIRA:
02/25/2015
Terms of Clearance:
This collection is approved based on the revised materials provided by the Department.
Inventory as of this Action
Requested
Previously Approved
Expiration Date
05/31/2018
36 Months From Approved
05/31/2015
Responses
90,000
0
90,000
Time Burden (Hours)
15,000
0
15,000
Cost Burden (Dollars)
0
0
0
Abstract:
NIST three-year clearance request for a suite of data collections. Includes surveys, focus groups, transactional surveys, and electronic Internet surveys to assist NIST with evaluating customer service and satisfaction, and for a variety of uses, including GPRA.
Authorizing Statute(s):
None
Citations for New Statutory Requirements:
None
Associated Rulemaking Information
RIN:
Stage of Rulemaking:
Federal Register Citation:
Date:
Not associated with rulemaking
Federal Register Notices & Comments
60-day Notice:
Federal Register Citation:
Citation Date:
79 FR 63383
10/23/2014
30-day Notice:
Federal Register Citation:
Citation Date:
80 FR 10051
02/25/2015
Did the Agency receive public comments on this ICR?
No
Number of Information Collection (IC) in this ICR:
25
IC Title
Form No.
Form Name
Balance Scorecard Survey for Conferences and Training Attendees
Baldrige Examiner Training - Transportation Collection
Baldrige Performance Excellence Program - (BPEP) Conference - Information Collections
CBS Classroom Training Survey
CBS Webinar Training
Calibrations Customer Satisfaction Report Card
Customer Interaction Center Customer Survey
Customer Interaction Center Customer Survey
IT Assistance Center Customer Satisfaction Measurement
NIST Building 3 CTL Workspace Survey - Spring 2018
NIST Standards Education Workshop for Grantees
NIST, Boulder, CTL, Building 3 Workspace Survey
NIST, ODI, Standard Reference Data - Customer Satisifaction Report Card
NISt-Guest Wireless Network Customer Satisfaction Questionnaire
NVLAP Accreditation Services Customer Survey
NVLAP Assessor Questionnaire
NVLAP Interactive Web Site Transactional Survey
Office of Weights and Measures Customer Satisfaction Survey
Sensor Science Division Short Course Evaluation
Standard Reference Materials Customer Satisfaction Report Card
Standards Information Center
Standards Reference Data - Free Online
Standards Reference Data - Subscription
Standards Reference Data Report Card
Standards in Trade Workshop Evaluation
ICR Summary of Burden
Total Approved
Previously Approved
Change Due to New Statute
Change Due to Agency Discretion
Change Due to Adjustment in Estimate
Change Due to Potential Violation of the PRA
Annual Number of Responses
90,000
90,000
0
0
0
0
Annual Time Burden (Hours)
15,000
15,000
0
0
0
0
Annual Cost Burden (Dollars)
0
0
0
0
0
0
Burden increases because of Program Change due to Agency Discretion:
No
Burden Increase Due to:
Burden decreases because of Program Change due to Agency Discretion:
No
Burden Reduction Due to:
Short Statement:
Annual Cost to Federal Government:
$0
Does this IC contain surveys, censuses, or employ statistical methods?
No
Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002?
Yes
Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]?
No
Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]?
No
Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)?
No
Is this ICR related to the Pandemic Response?
Uncollected
Agency Contact:
Darla Yonder 3019754064 darla.yonder@nist.gov
Common Form ICR:
No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(a) It is necessary for the proper performance of agency functions;
(b) It avoids unnecessary duplication;
(c) It reduces burden on small entities;
(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;
(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;
(f) It indicates the retention periods for recordkeeping requirements;
(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.
(i) It uses effective and efficient statistical survey methodology (if applicable); and
(j) It makes appropriate use of information technology.
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Certification Date:
02/25/2015
An official website of the United States government
The .gov means it's official.
The site is secure.
