View Information Collection Request (ICR) Package
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Please note that the OMB number and expiration date may not have been determined when this Information Collection Request and associated Information Collection forms were submitted to OMB. The approved OMB number and expiration date may be found by clicking on the Notice of Action link below.
View Generic ICR - OIRA Conclusion
OMB Control No:
0648-0342
ICR Reference No:
201504-0648-015
Status:
Historical Active
Previous ICR Reference No:
201111-0648-005
Agency/Subagency:
DOC/NOAA
Agency Tracking No:
Title:
NOAA Customer Surveys
Type of Information Collection:
Extension without change of a currently approved collection
Common Form ICR:
No
Type of Review Request:
Regular
OIRA Conclusion Action:
Approved without change
Conclusion Date:
05/27/2015
Retrieve Notice of Action (NOA)
Date Received in OIRA:
04/27/2015
Terms of Clearance:
Inventory as of this Action
Requested
Previously Approved
Expiration Date
05/31/2018
36 Months From Approved
05/31/2015
Responses
546,594
0
605,529
Time Burden (Hours)
50,436
0
57,000
Cost Burden (Dollars)
0
0
0
Abstract:
This is a request for extension of a generic clearance for voluntary customer surveys to be conducted by NOAA program offices. In accordance with Executive Order 12862, the National Performance Review, and good management practices, NOAA offices seek to be able to continue to gather customer feedback on services and/or products, which can be used in planning for service/product modification and prioritization. Under this generic clearance, individual offices would continue use of approved questionnaires and develop new questionnaires, as needed, by selecting subsets of the approved set of collection questions and tailoring those specific questions to be meaningful for their particular programs. These proposed questionnaires would then be submitted through a fast-track request for approval process.
Authorizing Statute(s):
EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
Citations for New Statutory Requirements:
None
Associated Rulemaking Information
RIN:
Stage of Rulemaking:
Federal Register Citation:
Date:
Not associated with rulemaking
Federal Register Notices & Comments
60-day Notice:
Federal Register Citation:
Citation Date:
80 FR 8288
02/17/2015
30-day Notice:
Federal Register Citation:
Citation Date:
80 FR 23257
04/27/2015
Did the Agency receive public comments on this ICR?
No
Number of Information Collection (IC) in this ICR:
41
IC Title
Form No.
Form Name
Amendment to Add Case Study Survey to NWS Hazard Simplification Project
NA
Hazard Simplification Case Study
Aviation Digital Data Service (ADDS)Terminal Aerodrome Forecast Customer Survey
NA
ADDS TAF Customer Survey
Climate Outlook
NA
Climate Outlook
Customer satisfaction survey for NOAA.gov/education
NA
Customer satisfaction survey for NOAA.gov/education
Development Group Survey fir the third National Climate Assessment (NCA3)
Experimental Snow Forecast Products
NA, NA
Experimental Snow Forecast Projects Focus Groups
,
Experimental Snow Forecast Projects Focus Groups
Feedback on National Weather Service Severe Weather Communication
NA
Feedback on National Weather Service Severe Weather Communication
Fire Weather Survey
NA
Fire Weather Survey
GOES ReBroadcast and Data Collection System surveys
NA, NA
GOES Data Collection User Survey
,
GOES GRB Direct Readout User Survey
Get into Your Sanctuary Dayi
NA
Get Into Your Sanctuary Day Survey
Greater Atlantic Region Communications Sukrvey
NA
GAR Communications Survey
Greater Farallones User Satisfaction Survey
NA
Greater Farallones User Satisfaction Survey
Hazard Simplfiication Demonstsation
NA
Winter Questions Watch Advisory Scenarios
Hazard Simplification 2
NA
Hazard Simplification 2
IDENTIFYING KEY PARTNERS/USERS OF WEATHER PREDICTION CENTER PRODUCTS AND MAPPING RELATED USER DECISION-MAKING
NA
IDENTIFYING KEY PARTNERS/USERS OF WEATHER PREDICTION CENTER PRODUCTS AND MAPPING RELATED USER DECISION-MAKING
Impact-Based Warnings Research Project
NA
Impact-based Warning Focus Group Guide
Impact-based Decision Support Services - Survey for Core Partners
NA
Impact-based Decision Support Services - Survey for Core Partners
Instiutionalization Survey
NA
Assessing the Use and Institutionalization of Watch, Warning, and Advisory Language in Organizational Policies, Procedures, and Decision-Making
Marine Fisheries Advisory Commmittee customer survey on climate information needs
NA
MAFAC customer survey on climate information needs
NCEP Modeling Stakeholders Survey
Survey
NCEP Revised Survey Instructions and Instrument
NERSS System-Wide Monitoring Program Survey for Monitoring Data Synthesis
NA
SWMP Needs Assessment Survey
NOAA Coral Reef Conservation Program (CRCP) Survey Ecosystem Research and Monitoring Information
NA
CRCP Survey Ecosystem Research and Monitoring Information
NOAA Education Overview Model Review
NA
NOAA Education Overview Module Survey
NWS 2015 HURRICANE PRODUCTS SOCIAL SCIENCE RESEARCH PROJECT
NA
2015 Hurricane Products Interviews
NWS Customer Experience Survey
NA
NWS Customer Experience Survey
NWS Medford OR Transportation Weather Web Page survey
NA
NWS Medford OR Transportation Weather Web Page Survey
NWS Storm Prediction Center Day 1 Outlook focus groups and interviews
NA
Questions for focus groups and interviews
NWS Western Region Fire Weather Web pages survey
NA
NWS Western Region Fire Weather Web Pages survey
National Hurricane Center Arrival of Tropical Storm Force Winds Product
NA
NHC Arrival of Tropical Storm Force Winds
National Weather Service Hazard Simplification Project
NA
National Weather Service Hazard Simplification Project - Winter Weather
Partnership survey
Public Focus Groups to Assess Fire Weather Services
Questionnaire on NOAA Subseasonal to Seasonal Prediction Products
NA
Questionnaire on NOAA Subseasonal to Seasonal Prediction Products
Rip current message survey
Survey to Assess National Weather Service Hurricane Products
NA
Survey to Assess National Weather Service Hurricane Products
TPO CRADA and SBIR customer surveys
NA, NA
SBIR survey
,
CRADA survey
Third National Climate Assessment Users Survey
NA
Third National Climate Assessment Users Survey
U.S. Global Change Research Program Experience and Participation
NA
USGCRP Experience and Participation Survey
Usability Testing for Hurricane Threats and Impacts (HTI) Website
NA
Usability Testing Script for Hurricane Threats and Impacts (HTI) Website
Usability feedback for new Coast Survey site
NA
Usability feedback for new Coast Survey
Winter weather survey - mild climate
NA
Winter weather survey - mild
ICR Summary of Burden
Total Approved
Previously Approved
Change Due to New Statute
Change Due to Agency Discretion
Change Due to Adjustment in Estimate
Change Due to Potential Violation of the PRA
Annual Number of Responses
546,594
605,529
0
0
-58,935
0
Annual Time Burden (Hours)
50,436
57,000
0
0
-6,564
0
Annual Cost Burden (Dollars)
0
0
0
0
0
0
Burden increases because of Program Change due to Agency Discretion:
No
Burden Increase Due to:
Burden decreases because of Program Change due to Agency Discretion:
No
Burden Reduction Due to:
Short Statement:
Adjustments: Several of the surveys included in the previous collection are not to be renewed and others have been approved since the last renewal. This generic clearance continues to be used for a wide variety of surveys, especially for NWS Web sites; however, also for NWS, a private company is now managing their Web site customer survey. Thus, there are slight decreases in total responses and hours estimated in 2012.
Annual Cost to Federal Government:
$0
Does this IC contain surveys, censuses, or employ statistical methods?
Yes
Part B of Supporting Statement
Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002?
No
Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]?
No
Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]?
No
Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)?
No
Is this ICR related to the Pandemic Response?
Uncollected
Agency Contact:
Sarah Brabson
Common Form ICR:
No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(a) It is necessary for the proper performance of agency functions;
(b) It avoids unnecessary duplication;
(c) It reduces burden on small entities;
(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;
(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;
(f) It indicates the retention periods for recordkeeping requirements;
(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.
(i) It uses effective and efficient statistical survey methodology (if applicable); and
(j) It makes appropriate use of information technology.
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Certification Date:
04/27/2015