View Information Collection Request (ICR) Package
Skip to main content
An official website of the United States government
The .gov means it's official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you're on a federal government site.
The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.
Search:
Agenda
Reg Review
ICR
This script is used to control the display of information in this page.
Display additional information by clicking on the following:
All
Brief and OIRA conclusion
Abstract/Justification
Legal Statutes
Rulemaking
FR Notices/Comments
IC List
Burden
Misc.
Common Form Info.
Certification
View Information Collection (IC) List
View Supporting Statement and Other Documents
Please note that the OMB number and expiration date may not have been determined when this Information Collection Request and associated Information Collection forms were submitted to OMB. The approved OMB number and expiration date may be found by clicking on the Notice of Action link below.
View Generic ICR - OIRA Conclusion
OMB Control No:
0648-0342
ICR Reference No:
201804-0648-008
Status:
Historical Active
Previous ICR Reference No:
201504-0648-015
Agency/Subagency:
DOC/NOAA
Agency Tracking No:
Title:
NOAA Customer Surveys
Type of Information Collection:
Revision of a currently approved collection
Common Form ICR:
No
Type of Review Request:
Regular
OIRA Conclusion Action:
Approved with change
Conclusion Date:
06/07/2018
Retrieve Notice of Action (NOA)
Date Received in OIRA:
04/23/2018
Terms of Clearance:
Inventory as of this Action
Requested
Previously Approved
Expiration Date
06/30/2021
36 Months From Approved
06/30/2018
Responses
400,037
0
546,594
Time Burden (Hours)
51,752
0
50,436
Cost Burden (Dollars)
0
0
0
Abstract:
This is a request for revision and extension of a generic clearance for voluntary customer surveys to be conducted by NOAA program offices. In accordance with Executive Order 12862, the National Performance Review, and good management practices, NOAA offices seek to be able to continue to gather customer feedback on services and/or products, which can be used in planning for service/product modification and prioritization. Under this generic clearance, individual offices would continue use of approved questionnaires and develop new questionnaires, as needed, by selecting subsets of the approved set of collection questions and tailoring those specific questions to be meaningful for their particular programs. These proposed questionnaires would then be submitted through a fast-track request for approval process.
Authorizing Statute(s):
EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
Citations for New Statutory Requirements:
None
Associated Rulemaking Information
RIN:
Stage of Rulemaking:
Federal Register Citation:
Date:
Not associated with rulemaking
Federal Register Notices & Comments
60-day Notice:
Federal Register Citation:
Citation Date:
82 FR 52279
11/13/2017
30-day Notice:
Federal Register Citation:
Citation Date:
83 FR 16329
04/16/2018
Did the Agency receive public comments on this ICR?
No
Number of Information Collection (IC) in this ICR:
24
IC Title
Form No.
Form Name
2018 Hollings Scholarship Seminar Survey
NA
2018 Hollings Scholarship Seminar Survey
GPS STEM Teacher Survey
NA
GPS STEM teacher survet
Get in Your Sanctuary Day
N/A
Get into Your Sanctuary Day – Visitor Satisfaction Survey
Hazard Simplification Focus Groups 2018
MRIP Customer Satisfaction Assessment
N/A
MRIP Customer Satisfaction Assessment Questionnaire
Measuring NWS' Impact Decision Support Services
NA
IDSS Impact external measures survey
NMFS - MRIP Partner Satisfaction Survye
N/A
MRIP Partner Satisfaction Assessment
NOAA CoastWatch Products and Services User Feedback Survey
NOAA IT Customer Surveys
N/A, N/A, N/A
Annual IT Customer Satisfaction Survey
,
NESDIS AdminLAN User Survey
,
NOAA NSDesk Survey
NOS - Community Rating System (CRS) Survey
N/A
Community Rating System Survey
NOS - Ecological Forecast Products
N/A, N/A, N/A
Chesapeake Bay Vibrio Forecast Survey
,
Gulf of Mexico Harmful Algal Blook Bulletin Survey
,
Lake Eric Harmful Algal Bloom Bulletin Survey
NWS - Frost / Freeze Survey
N/A
NWS Frost Freeze Survey
NWS - Hazard Simplification Surveys
N/A
Hazard Simplification Surveys
NWS - Impact Decision Support Services (IDSS)
N/A
Event Specific Impact Decision Support Services and Annual Review Questionnaire
NWS Customer Survey for Official & Experimental Products/Services - Revision
N/A
NWS Customer Survey for Official and Experimental Products/Services
NWS Customer Survey for Official and Experimental Products/Services
N/A
NWS Customer Survey for Official and Experimental Products/Services
NWS Experimental & Existing Products Customer Survey
N/A
NWS Experimental & Existing Products Customer Survey
NWS Partner Survey on Tropical Products/Services
N/A
NWS Tropical Products & Services Partner Survey
NWS Wireless Emergency Alert Partner Survey
NA
WEA Wireless Emergency Alert Partner Survey
New England Fishery Stakeholder Communications Survey
N/A
Fishing Industry Stakeholders Survey
Revised NWS IDSS questionnaire
NA
Impact Based Decision Support Services Survey
Tropical Cyclone Advisory (TCM) Survey
NA
Tropical Cyclone Advisory (TCM) Survey
U.S. Coast Pilot Customer Baseline Survey
NA
Coast Pilot Customer Baseline Survey
U.S. Global Change Research Program National Coordination Office Participant Survey
NA
U.S. Global Change Research Program National Coordination Office Participants
ICR Summary of Burden
Total Approved
Previously Approved
Change Due to New Statute
Change Due to Agency Discretion
Change Due to Adjustment in Estimate
Change Due to Potential Violation of the PRA
Annual Number of Responses
400,037
546,594
0
0
-146,557
0
Annual Time Burden (Hours)
51,752
50,436
0
0
1,316
0
Annual Cost Burden (Dollars)
0
0
0
0
0
0
Burden increases because of Program Change due to Agency Discretion:
No
Burden Increase Due to:
Burden decreases because of Program Change due to Agency Discretion:
No
Burden Reduction Due to:
Short Statement:
Adjustments: The burden for the last three years was slightly less than expected, but in case of a greater number of surveys in the next three years, we added an estimated 15,000 responses and 5,000 hours for the 2018 extension. 2015 estimates 2015 -2018 actuals 2018 estimates Responses over 3 yr 546,594 385,037 400,037 Hours over 3 yr 50,436 46,752 51,752
Annual Cost to Federal Government:
$0
Does this IC contain surveys, censuses, or employ statistical methods?
Yes
Part B of Supporting Statement
Does this ICR request any personally identifiable information (see
OMB Circular No. A-130
for an explanation of this term)? Please consult with your agency's privacy program when making this determination.
No
Does this ICR include a form that requires a Privacy Act Statement (see
5 U.S.C. §552a(e)(3)
)? Please consult with your agency's privacy program when making this determination.
No
Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]?
No
Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]?
No
Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)?
No
Is this ICR related to the Pandemic Response?
Uncollected
Agency Contact:
Sarah Brabson
Common Form ICR:
No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(a) It is necessary for the proper performance of agency functions;
(b) It avoids unnecessary duplication;
(c) It reduces burden on small entities;
(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;
(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;
(f) It indicates the retention periods for recordkeeping requirements;
(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.
(i) It uses effective and efficient statistical survey methodology (if applicable); and
(j) It makes appropriate use of information technology.
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Certification Date:
04/23/2018
An official website of the United States government
The .gov means it's official.
The site is secure.
