View Information Collection Request (ICR) Package
Skip to main content
An official website of the United States government
The .gov means it's official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you're on a federal government site.
The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.
Search:
Agenda
Reg Review
ICR
This script is used to control the display of information in this page.
Display additional information by clicking on the following:
All
Brief and OIRA conclusion
Abstract/Justification
Legal Statutes
Rulemaking
FR Notices/Comments
IC List
Burden
Misc.
Common Form Info.
Certification
View Information Collection (IC) List
View Supporting Statement and Other Documents
Please note that the OMB number and expiration date may not have been determined when this Information Collection Request and associated Information Collection forms were submitted to OMB. The approved OMB number and expiration date may be found by clicking on the Notice of Action link below.
View Generic ICR - OIRA Conclusion
OMB Control No:
0925-0668
ICR Reference No:
201902-0925-002
Status:
Historical Active
Previous ICR Reference No:
201512-0925-005
Agency/Subagency:
HHS/NIH
Agency Tracking No:
Title:
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NIAID)
Type of Information Collection:
Extension without change of a currently approved collection
Common Form ICR:
No
Type of Review Request:
Regular
OIRA Conclusion Action:
Approved without change
Conclusion Date:
04/02/2019
Retrieve Notice of Action (NOA)
Date Received in OIRA:
02/27/2019
Terms of Clearance:
Previous terms continue: OMB approves this collection for a period of three years. To request approval of information collections under this generic approval, the agency must do the following: 1) Unless an agency is using multiple modes of collection (e.g., paper forms and electronic submissions), provide a Generic Clearance Submission Template for each Instrument; 2) If the agency is using multiple modes of collection (e.g., paper forms and electronic submissions), the same Generic Clearance Submission Template may be used for both instruments; 3) each Generic Clearance Submission Template must be uploaded as a Supplementary document using a naming convention that allows the public to identify the associated instrument; 4) submit no more than five Generic Submission Templates with each request
Inventory as of this Action
Requested
Previously Approved
Expiration Date
04/30/2022
36 Months From Approved
04/30/2019
Responses
14,175
0
14,175
Time Burden (Hours)
7,533
0
7,530
Cost Burden (Dollars)
0
0
0
Abstract:
This collection of information is necessary to enable NIAID to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.
Authorizing Statute(s):
EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
Citations for New Statutory Requirements:
None
Associated Rulemaking Information
RIN:
Stage of Rulemaking:
Federal Register Citation:
Date:
Not associated with rulemaking
Federal Register Notices & Comments
60-day Notice:
Federal Register Citation:
Citation Date:
83 FR 64347
12/14/2018
30-day Notice:
Federal Register Citation:
Citation Date:
84 FR 6406
02/27/2019
Did the Agency receive public comments on this ICR?
No
Number of Information Collection (IC) in this ICR:
21
IC Title
Form No.
Form Name
ClinRegs Pop-up Survey Questions (NIAID)
1
Survey Mock-up
DMID Order-It Customer Satisfaction Survey (Private sector) (NIAID)
1
Order It Survey
DMID Order-It Customer Satisfaction Survey - Federal (NIAID)
1
Order It survey
EPIC Cohort Staff Satisfaction Survey (NIAID)
1
screenshot of internal communication survey
Enhanced Privacy Rooms Customer Service Survey (NIAID)
1
privacy room survey
Funding News Satisfaction Survey (NIAID)
1
Funding News survey DEA OKER
Intranet Version Next "Was This Page Helpful (IVN WTPH)?" (individuals) (NIAID)
1
IVN-WTPH-Survey screenshots
Intranet Version Next "Was This Page Helpful (IVN WTPH)?" - Federal (NIAID)
1
IVN-WTPH-Survey Screenshot
NIAID ClinRegs - Federal Government
1, 2
ClinRegs - Focus Group
,
ClinRegs Survey screenshot
NIAID ClinRegs -- Private sector
1, 2
ClinRegs - Focus group
,
ClinRegs - Survey screenshots
National Institute of Allergy and Infectious Diseases Internet "Was This Page Helpful (WTPH)?" Customer Feedback Survey (Individuals)
1
WWW-WTPH survey screenshots
National Institute of Allergy and Infectious Diseases Internet "Was This Page Helpful (WTPH)?" Customer Feedback Survey (Federal)
1
WWW-WTPH-Survey screenshots
National Institute of Allergy and Infectious Diseases Intranet "Was This Page Helpful (WTHP)?" Customer Feedback Survey (Federal)
1
Inside-WTPH-survey screenshot
National Institute of Allergy and Infectious Diseases Intranet "Was This Page Helpful (WTPH)?" Customer Feedback Survey (Individuals)
1
Inside-WTPH Screenshot
Neuroimmunological Diseases Section (NDS) patient satisfaction survey (NIAID)
1
NDS Survey screenshot
Preclinical Test Tracking and Management System (PTTMS) Survey (NIAID)
1
PTTMS Survey screenshots
Survey for Soliciting Feedback on Safety Oversight Committee Training Program (NIAID)
1
DMID Safety Oversight Survey
TB Portals user feedback Individuals (NIAID)
1
Screenshots TB Portal users
TB Portals user feedback Private Sector (NIAID)
1
Screenshots TB Portal users
U.S. Japan Cooperative Medical Science Program (USJCMSP)-- 22nd International Conference on Emerging Infectious Disease (EID) in the Pacific Rim (NIAID)
1
USJCMSP2020 screenshots
U.S.-Japan Cooperative Medical Science Program (USJCMSP) – 20th International Conference on Emerging Infectious Diseases (EID) in the Pacific Rim (NIAID)
1
Post Conference Assessment - USJCMSP2019
ICR Summary of Burden
Total Approved
Previously Approved
Change Due to New Statute
Change Due to Agency Discretion
Change Due to Adjustment in Estimate
Change Due to Potential Violation of the PRA
Annual Number of Responses
14,175
14,175
0
0
0
0
Annual Time Burden (Hours)
7,533
7,530
0
3
0
0
Annual Cost Burden (Dollars)
0
0
0
0
0
0
Burden increases because of Program Change due to Agency Discretion:
Yes
Burden Increase Due to:
Miscellaneous Actions
Burden decreases because of Program Change due to Agency Discretion:
No
Burden Reduction Due to:
Short Statement:
the calculation for total burden hour was inadvertently inputted as 7530 vice 7533 previously
Annual Cost to Federal Government:
$298,575
Does this IC contain surveys, censuses, or employ statistical methods?
Yes
Part B of Supporting Statement
Does this ICR request any personally identifiable information (see
OMB Circular No. A-130
for an explanation of this term)? Please consult with your agency's privacy program when making this determination.
No
Does this ICR include a form that requires a Privacy Act Statement (see
5 U.S.C. §552a(e)(3)
)? Please consult with your agency's privacy program when making this determination.
No
Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]?
No
Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]?
No
Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)?
No
Is this ICR related to the Pandemic Response?
Uncollected
Agency Contact:
Tawanda Abdelmouti 240 276-5530 ta401@nih.gov
Common Form ICR:
No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(a) It is necessary for the proper performance of agency functions;
(b) It avoids unnecessary duplication;
(c) It reduces burden on small entities;
(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;
(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;
(f) It indicates the retention periods for recordkeeping requirements;
(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.
(i) It uses effective and efficient statistical survey methodology (if applicable); and
(j) It makes appropriate use of information technology.
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Certification Date:
02/27/2019