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Please note that the OMB number and expiration date may not have been determined when this Information Collection Request and associated Information Collection forms were submitted to OMB. The approved OMB number and expiration date may be found by clicking on the Notice of Action link below.
View Generic ICR - OIRA Conclusion
OMB Control No:
0925-0642
ICR Reference No:
201905-0925-001
Status:
Historical Active
Previous ICR Reference No:
201702-0925-001
Agency/Subagency:
HHS/NIH
Agency Tracking No:
Title:
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Type of Information Collection:
No material or nonsubstantive change to a currently approved collection
Common Form ICR:
No
Type of Review Request:
Regular
OIRA Conclusion Action:
Approved without change
Conclusion Date:
05/08/2019
Retrieve Notice of Action (NOA)
Date Received in OIRA:
05/02/2019
Terms of Clearance:
OMB approves this collection for a period of three years. To request approval of information collections under this generic approval, the agency must do the following: 1) Unless an agency is using multiple modes of collection (e.g., paper forms and electronic submissions), provide a Generic Clearance Submission Template for each Instrument; 2) If the agency is using multiple modes of collection (e.g., paper forms and electronic submissions), the same Generic Clearance Submission Template may be used for both instruments; 3) each Generic Clearance Submission Template must be uploaded as a Supplementary document using a naming convention that allows the public to identify the associated instrument; 4) submit no more than five Generic Submission Templates with each request.
Inventory as of this Action
Requested
Previously Approved
Expiration Date
05/31/2020
05/31/2020
05/31/2020
Responses
49,500
0
49,500
Time Burden (Hours)
26,751
0
26,751
Cost Burden (Dollars)
0
0
0
Abstract:
This generic has provided information about the National Cancer Institute’s customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. It has also allowed feedback to contribute directly to the improvement of program management. Feedback collected under this generic clearance provides useful information but it does not yield data that can be generalized to the overall population.
Authorizing Statute(s):
EO: EO 12862 Name/Subject of EO: SETTING CUSTOMER SERVICE STANDARDS
Citations for New Statutory Requirements:
None
Associated Rulemaking Information
RIN:
Stage of Rulemaking:
Federal Register Citation:
Date:
Not associated with rulemaking
Federal Register Notices & Comments
60-day Notice:
Federal Register Citation:
Citation Date:
81 FR 89954
12/13/2016
30-day Notice:
Federal Register Citation:
Citation Date:
82 FR 12616
03/06/2017
Did the Agency receive public comments on this ICR?
No
Number of Information Collection (IC) in this ICR:
71
IC Title
Form No.
Form Name
2017 NCORP Annual Meeting Assessment and Feedback
1
SurveyMonkey for NCORP
2018 Brain Research through Advancing Innovative Neurotechnologies (BRAIN) Investigators Meeting Post-Conference Feedback Survey
1
2018 BRAIN PI meeting
2018 NCORP Annual Meeting Assessment and Feedback (NCI)
1
2018 NCORP Annual Meeting Planning Survey
2018 NCORP Annual Meeting Pre- Meeting Evaluation and Feedback
1
2018 NCORP Annual Meeting Planning Survey
2019 NCI Director's Awards Ceremony Survey
1
NCI Awards Survey
2019 NCORP Annual Meeting Pre-Meeting Assessment and Feedback (NCI)
1
2019 NCORP Annual Meeting Assessment
2020 DCEG, NCI Committee of Scientists Survey
1
2020 DCEG COS Survey
2020 Trans-NCI-NIH Conference: International Perspectives on Integrative Medicine for Cancer Prevention and Cancer Patient Management Survey (NCI)
1
2020 Trans-NCI-NIH Conference Survey
2nd RAS Initiative Symposium Feedback Survey
1
2nd RAS survey questions
ASA24 Customer Satisfaction Survey (NCI)
1
ASA24 User Survey
Assessment of 2018 HINTS Data Users Conference (NCI)
1
HINTS survey
CBIIT Service Now Customer Satisfaction Survey (NCI)
1
Service Now Survey
CTSU Multi-Group Audit (MGA) Feedback Surveys
1, 2
MGA Feedback Survey AUDIT Staff screenshots
,
MGA Feedback Survey SITE Staff screenshots
Cancer Prevention Fellowship Program (CPFP) Fellows Research Meeting (FRM) Speaker Survey (NCI)
1
FRM Fellow Survey Form
Cancer Prevention Fellowship Program (CPFP) Fellows by Fellows Annual Survey (NCI)
1, 2
CPF Survey 2018 First Year Fellows
,
CPF Survey 2018 Senior Fellows
Cancer Prevention Fellowship Program (CPFP) Speaking About Science Workshop Feedback Survey (NCI)
1
Speaking About Science Workshop Participant Feedback Survey
Cancer Prevention Fellowship Program (CPFP) Speaking About Science Workshop Survey (NCI)
1
Speaking About Science Workshop
Cancer Prevention Fellowship Program (CPFP) Summer Training Strategy Focus Groups (NCI)
1
ModeratorGuide Summer Training Strategies Focus Group
Child Care Needs Survey (NCI)
1, 2
Childcare study survey
,
listening session guiding questions
Customer Satisfaction Survey for CBIIT Events
1
CBIIT Event Survey
Customer Satisfaction Survey for CBIIT's Newsletter and Intranet
1
Survey
Customer Satisfaction Surveys for CBIIT Solutions Website
1
CBIIT Soultions Survey
DCCPS Biorepository Information Gathering Survey (NCI)
1
Biorespository survey
Division of Cancer Control and Population Sciences (DCCPS) Webinar Survey (NCI)
1
DCCPS Webinar Survey
Division of Cancer Control and Population Sciences Funding Announcement Webinar (NCI)
1
FOA Webinar survey
EXPOSE Alumni Survey Fast track (NCI)
1
EXPOSE Alumni Survey
Epidemiology and Genomics Research Program (EGRP) SeqSPACE Webinar Poll (NCI)
1
EGRP SeqSPACE Webinar Survey
Epidemiology and Genomics Research Program (EGRP) SeqSPACE Webinar Survey
1
SeqSPACE survey question screenshots
Feedback Survey Regarding Current State of Systems Science Approaches in Epidemiological Research
1
Screenshot from survey to inform Workshop discussion
Grants and Grantsmanship Workshop Survey
1
CPFP Grants Workshop Evaluation
Hallway Interviews about myNCI with NCI staff (NCI)
1
myNCI Hallway Interview Guide
Healthcare Delivery Research Program Communications Evaluation Survey
1
HDRP Survey
Healthcare Teams Cyber Discussion Feedback Survey (NCI)
1
Healthcare Teams CD Survey
Implementation Science (IS) at a Glance (NCI)
1
IS Survey Screenshots
Implementation Science Webinar Survey (NCI)
1
Implementation Science Webinar survey
Information Gathering for Employee Wellness Program Needs (NCI)
1
Wellness Survey Questionns
July 2018 Cancer and Accelerated Aging Think Tank Survey
1
Aging Survey
NCEF Survey for Program Operations
1
Customer Survey
NCI CPFP Daily Summer Curriculum Survey
1
CPFP NCI Summer Curriculum Daily Survey
NCI CPFP End of Course Summer Curriculum Survey
1
End of Course Summer Curriculum Survey
NCI CPFP Follow-Up Summer Curriculum Survey
1
Summer Curriculum Program Follow-Up Survey
NCI CPFP Summer Curriculum Focus Group Survey
1
Focus Group Question
NCI Digital Communications University (DCU) Survey
1
DCU Survey Screenshots
NCI Explore On Site (EXPOSE) Pre-and Post- Customer Satisfaction Survey
1, 1
EXPOSE PRE-SURVEY
,
EXPOSE POST SURVEY
NCI Healthcare Teams Cyber Discussion Feedback Survey
1
Post-Event Survey: NCI Healthcare Teams Cyberdiscussion: Feedback
NCI OFSM Customer Satisfaction Survey
1
Shuttle Survey
NCI OFSM Shuttle Special Service
1
Shuttle Special
NCI OSFM Conference Room Services Survey
1
Conference survey
NCI OSFM Express Services Survey
1
Express services survey
NCI OSFM Fitness Center Survey
1
Fitness survey
NCI OSFM Relocation Survey - Lab
1
Lab relocation survey
NCI OSFM Relocation Survey- Office
1
Data Collection Instrument
NCI OSFM Small Little Job (SLJ) Survey
1
Small Little Job survey
NIH Events Management – Audio Visual Survey
1
EM Audio Visual Burden
NIH Events Management – Post Production Survey
1
Post Production Burden
NIH Events Management – Scheduling Services Survey
1
Scheduling Burden
NIH Events Management – Video Production Survey
1
Video Production Survey
Office of Space Facilities and Management (OFSM) Customer Satisfaction Survey/Focus Group Fitness Center (NCI)
1
6.1 Special Fitness Survey
Participant Feedback on 2018 NIH Common Fund Stimulating Peripheral Activity to Relieve Conditions (SPARC) Research Program Annual Awardee Meeting
1
SPARC Survey Money Screenshots 2018 SPARC Symp Survey
Participant and Mentor Focus Groups for the Intramural Continuing Umbrella of Research Experiences (iCURE) (NCI)
1
iCURE Focus group
Participant and Mentor Surveys for the Intramural Continuing Umbrella of Research Experiences (iCURE) Program (NCI)
1, 2
iCURE Mentors survey
,
iCURE Scholars survey
Pre-meeting Survey for the NCI Cohort Consortium
1
screenshots - Survey Cohort Consortium
Requirement Gather for Media at National Cancer Institute (NCI) at Frederick Contract
1
Screenshot for Media Survey
Research Tested Intervention Programs (RTIPs) Website Usability Testing (NCI)
1, 2
RTIPs Usability Interview Guide
,
RTIPs Wireframes - Webpage
Rockledge 1 and 2 Furniture Mockup Feedback
1
Mockup Furniture Survey Card
Scientific Library Support Survey at the National Cancer Institute at Frederick (NCI)
1
NCIat Frederick-SciLibrary Survey 2018
Summarizing ExperieNces with Site Enrollment in NCORP Cancer Care Delivery Research Studies (SENSE) (NCI)
1
Interview Guide
Survey of Customer Satisfaction for DCCPS Fellows
1
Survey
Telecommunication Customer Satisfaction Survey
1
Telecommunication survey
Voice of Customer (VoC) Surveys for CBITT's Website
1
CBIIT Survey Screenshots
voice of Customer (VoC) surveys for NCI's cancer.gov
1, 2, 3, 4
Page Level Surey
,
Exit Survey
,
Clinical Trials Search Survey
,
Content WRX Survey
ICR Summary of Burden
Total Approved
Previously Approved
Change Due to New Statute
Change Due to Agency Discretion
Change Due to Adjustment in Estimate
Change Due to Potential Violation of the PRA
Annual Number of Responses
49,500
49,500
0
0
0
0
Annual Time Burden (Hours)
26,751
26,751
0
0
0
0
Annual Cost Burden (Dollars)
0
0
0
0
0
0
Burden increases because of Program Change due to Agency Discretion:
No
Burden Increase Due to:
Burden decreases because of Program Change due to Agency Discretion:
No
Burden Reduction Due to:
Short Statement:
This is a revision. The changes proposed in this information collection revolve around the burden. The overall burden has increased by 167 hours. This is the difference of the previously approved 8,750 minus the proposed, 8,917. The total number of respondents has increased by 10,000 from 6,500 to 16,500. This increase is to account for for the increased survey activities that are planned. The overall 3 year burden has increased by 501.
Annual Cost to Federal Government:
$300,000
Does this IC contain surveys, censuses, or employ statistical methods?
Yes
Part B of Supporting Statement
Does this ICR request any personally identifiable information (see
OMB Circular No. A-130
for an explanation of this term)? Please consult with your agency's privacy program when making this determination.
No
Does this ICR include a form that requires a Privacy Act Statement (see
5 U.S.C. §552a(e)(3)
)? Please consult with your agency's privacy program when making this determination.
No
Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]?
No
Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]?
No
Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)?
No
Is this ICR related to the Pandemic Response?
Uncollected
Agency Contact:
Tawanda Abdelmouti 240 276-5530 ta401@nih.gov
Common Form ICR:
No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(a) It is necessary for the proper performance of agency functions;
(b) It avoids unnecessary duplication;
(c) It reduces burden on small entities;
(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;
(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;
(f) It indicates the retention periods for recordkeeping requirements;
(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.
(i) It uses effective and efficient statistical survey methodology (if applicable); and
(j) It makes appropriate use of information technology.
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Certification Date:
05/02/2019