View Information Collection Request (ICR) Package

Please note that the OMB number and expiration date may not have been determined when this Information Collection Request and associated Information Collection forms were submitted to OMB. The approved OMB number and expiration date may be found by clicking on the Notice of Action link below.

View Generic ICR - OIRA Conclusion

OMB Control No: 1090-0007	ICR Reference No: 202109-1090-001
Status: Historical Active	Previous ICR Reference No: 201805-1090-002
Agency/Subagency: DOI/ASPMB	Agency Tracking No: 1090-0007
Title: American Customer Satisfaction Index "Customer Satisfaction Surveys"
Type of Information Collection: Extension without change of a currently approved collection	Common Form ICR: No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 10/25/2021
	Date Received in OIRA: 09/21/2021
Terms of Clearance: As discussed with the Agency, this collection has approval through Sept 2022. During this upcoming year, this collection should be moving to other venues for Customer Service surveys, as appropriate. This collection will not be available after Sept 2022.

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	09/30/2022	36 Months From Approved	10/31/2021
Responses	80,000	0	80,000
Time Burden (Hours)	16,000	0	16,000
Cost Burden (Dollars)	0	0	0

Annual Cost to Federal Government: $4,134,558

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination. No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination. No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

Agency Contact: Jeffrey Parrillo 202 208-7072 jeffrey_parrillo@ios.doi.gov

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