View Information Collection Request (ICR) Package
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View Information Collection (IC) List
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Please note that the OMB number and expiration date may not have been determined when this Information Collection Request and associated Information Collection forms were submitted to OMB. The approved OMB number and expiration date may be found by clicking on the Notice of Action link below.
View Generic ICR - OIRA Conclusion
OMB Control No:
0503-0024
ICR Reference No:
202301-0503-002
Status:
Active
Previous ICR Reference No:
202001-0503-001
Agency/Subagency:
USDA/AgSEC
Agency Tracking No:
Title:
Agency Information Collection Activities; Proposals, Submissions, and Approvals: Improving Customer Experience Circular A-11 Section 280 Implementation
Type of Information Collection:
Extension without change of a currently approved collection
Common Form ICR:
No
Type of Review Request:
Regular
OIRA Conclusion Action:
Approved with change
Conclusion Date:
04/10/2023
Retrieve Notice of Action (NOA)
Date Received in OIRA:
03/07/2023
Terms of Clearance:
Inventory as of this Action
Requested
Previously Approved
Expiration Date
04/30/2026
36 Months From Approved
04/30/2023
Responses
2,040,000
0
2,040,000
Time Burden (Hours)
178,750
0
240,000
Cost Burden (Dollars)
0
0
0
Abstract:
To improve the delivery of Federal services and programs and provide government-wide data on customer experience.
Authorizing Statute(s):
None
Citations for New Statutory Requirements:
None
Associated Rulemaking Information
RIN:
Stage of Rulemaking:
Federal Register Citation:
Date:
Not associated with rulemaking
Federal Register Notices & Comments
60-day Notice:
Federal Register Citation:
Citation Date:
87 FR 65738
11/01/2022
30-day Notice:
Federal Register Citation:
Citation Date:
88 FR 13777
03/06/2023
Did the Agency receive public comments on this ICR?
No
Number of Information Collection (IC) in this ICR:
56
IC Title
Form No.
Form Name
2501 Partnership Symposium Customer Satisfaction Survey
: Farmer, Rancher, and Forest Manager Online Loan Application Survey
: Web-based Customer Experience Survey on USDA Food and Nutrition Service (FNS) Dietary Guidelines for Americans.
CX Farmers.gov survey Revised 11-21-2024
Customer Feedback on USDA Rural Development Food Supply Chain Related Program Investments.Appendix B: Survey Instruments (B1 through B5)
Customer Survey Question Enhancements
N/A
Farmers.gov Customer Survey Question Enhancements
ERS Customer Satisfaction Survey
N/A
ERS Customer Satisfaction Survey
El Yunque National Forest Shuttle Service Feedback Survey
N/A
El Yunque National Forest Shuttle Service Feedback Survey
Eldorado National Forest Campground Satisfaction Survey
N/A
Eldorado National Forest Campground Satisfaction Survey
Evaluation for the Pollinator State of the Science Workshop
FNS Dietary Guidelines
FNS MyPlate
FSA Online Loan Application
Farm Loan Application Customer Satisfaction Survey
N/A
Farm Loan Application Customer Satisfaction Survey
Farm Loan Application Customer Satisfaction Survey v3
Farm to School Grantee Experience Survey
Farmers.gov User Experience Survey
Forest Service Conservation Education - Educator Survey
N/A
Conservation Education Educator Survey
Forest Service Conservation Education General Survey
N/A
Forest Service Conservation Education General Survey
Forest Service Conservation Education Youth Survey
N/A
Forest Service Conservation Education Youth Survey
Forest Service Conservation Education – General Audience Survey
N/A
Conservation Education - General Audience Survey
Forest Service Conservation Education – Youth Survey
N/A
Forest Service Conservation Education – Youth Survey
Forest Service Conservation Educator Survey
N/A
Forest Service Conservation Education Educator Survey
Forest Service Library Collaboration Feedback: Smokey Bear Reading Challenge
N/A
Forest Service Library Collaboration Feedback: Smokey Bear Reading Challenge
Helping Rural Communities Access RD Grant Funding (RD SAM.gov)
N/A
SAM.gov - Diary Study Plan and Screener Form
Interest of North Carolina Consumers in the Purchase of Organically Grown Peanuts
NIFA Grants Modernization PRA submission
NIFA Reviewer Survey
N/A
NIFA Reviewer Survey
NRCS Dynamic Soils Hub Customer Feedback
New Monitoring Trends
N/A
MTBS Customer Satisfaction and Needs Assessment
OCX PRA Submission for SFHD Customer Loan Management
OUAIP Customer Experience Survey
OneRD Guarantee Loan Initiative Webpage Survey
N/A
OneRD Guarantee Loan Initiative Webpage Survey
Pacific Southwest Region, State, Private & Tribal Forestry Partner Feedback Survey
N/A
Pacific Southwest Region, State, Private & Tribal Forestry Partner Feedback Survey
RD-RHS-SFHGLP Lender Feedback Survey
N/A
USDA Rural Development – Lender Feedback Survey (Conditional Commitment)
RD-RHS-SFHGLP Lender Feedback Survey
N/A
USDA Rural Development – Lender Feedback Survey (Conditional Commitment)
RMA Partner Education Audience Satisfaction Survey
Recreation.gov Accessibility Ratings and Reviews
N/A
Campsite Accessibility Feedback Survey
Recreation.gov Availability Alerts Beta Feedback
Recreation.gov Customer Satisfaction Survey (website and mobile apps)
N/A
Recreation.gov CSAT Survey 2024
Recreation.gov Customer Satisfaction Survey (website and mobile apps)
N/A
Recreation.gov CSAT Survey
Recreation.gov Focus Groups for Better Understanding Customer Journeys
N/A, N/A
Recreation.gov Focus Groups for Better Understanding Customer Journeys Focus Group Question List Script
,
Recreation.gov Email Templates and Background Questionnaire
The Environmental Quality Incentives Program (EQIP) Application Customer Satisfaction Survey
The Environmental Quality Incentives Program (EQIP) Application Customer Satisfaction Survey
N/A
Environmental Quality Incentives Program (EQIP) Application Customer Satisfaction Survey
USDA Assessment and Advancement of Access to Programs and Services for underserved farmers, ranchers, forest landowners, or other member of underserved groups producers
USDA Assessment of Administrative Burden for Underserved Producers Applying for the Environmental Quality Incentives Program (EQIP)
N/A
EQIP Consent Form
USDA Farm Service Agency Loan Assistance Tool Website
USDA Farm Service Agency Pay My Loan Survey.
USDA OPPE Customer Feedback Survey
N/A
USDA OPPE Customer Feedback Survey
USDA OPPE Event Customer Feedback Survey
N/A
USDA OPPE Event Customer Feedback Survey
USDA Rural Development - ReConnect Loan and Grant Program Webpage Survey
N/A
USDA Rural Development - ReConnect Loan and Grant Program Webpage Survey
USDA Rural Development, Customer Feedback Survey (Effectiveness of Interaction)
N/A
RD-StdCX-Interaction-Effectiveness-Survey(Instrument)
USDA.gov 2023 First-Click Activity
Updated Assistance Request Survey Questions (Farmers.gov)
Web-based Customer Experience Survey on USDA Food and Nutrition Service (FNS) MyPlate Webpages.
Web-based Customer Experience Survey on USDA Forest Service (FS) Special Uses Webpages and Permitting Process
N/A
Web-based Customer Experience Survey on USDA Forest Service (FS) Special Uses Webpages and Permitting Process
ICR Summary of Burden
Total Approved
Previously Approved
Change Due to New Statute
Change Due to Agency Discretion
Change Due to Adjustment in Estimate
Change Due to Potential Violation of the PRA
Annual Number of Responses
2,040,000
2,040,000
0
0
0
0
Annual Time Burden (Hours)
178,750
240,000
0
0
-61,250
0
Annual Cost Burden (Dollars)
0
0
0
0
0
0
Burden increases because of Program Change due to Agency Discretion:
No
Burden Increase Due to:
Burden decreases because of Program Change due to Agency Discretion:
No
Burden Reduction Due to:
Short Statement:
Annual Cost to Federal Government:
Does this IC contain surveys, censuses, or employ statistical methods?
Yes
Part B of Supporting Statement
Does this ICR request any personally identifiable information (see
OMB Circular No. A-130
for an explanation of this term)? Please consult with your agency's privacy program when making this determination.
No
Does this ICR include a form that requires a Privacy Act Statement (see
5 U.S.C. §552a(e)(3)
)? Please consult with your agency's privacy program when making this determination.
No
Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]?
No
Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]?
No
Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)?
No
Is this ICR related to the Pandemic Response?
No
Agency Contact:
Ruth Brown 202 720-8958 Ruth.Brown@usda.gov
Common Form ICR:
No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(a) It is necessary for the proper performance of agency functions;
(b) It avoids unnecessary duplication;
(c) It reduces burden on small entities;
(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;
(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;
(f) It indicates the retention periods for recordkeeping requirements;
(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.
(i) It uses effective and efficient statistical survey methodology (if applicable); and
(j) It makes appropriate use of information technology.
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Certification Date:
03/07/2023
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