View Information Collection Request (ICR) Package
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Please note that the OMB number and expiration date may not have been determined when this Information Collection Request and associated Information Collection forms were submitted to OMB. The approved OMB number and expiration date may be found by clicking on the Notice of Action link below.
View Generic ICR - OIRA Conclusion
OMB Control No:
1557-0248
ICR Reference No:
202304-1557-003
Status:
Active
Previous ICR Reference No:
202302-1557-008
Agency/Subagency:
TREAS/OCC
Agency Tracking No:
Title:
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Type of Information Collection:
No material or nonsubstantive change to a currently approved collection
Common Form ICR:
No
Type of Review Request:
Regular
OIRA Conclusion Action:
Approved without change
Conclusion Date:
05/04/2023
Retrieve Notice of Action (NOA)
Date Received in OIRA:
04/26/2023
Terms of Clearance:
Inventory as of this Action
Requested
Previously Approved
Expiration Date
02/28/2026
02/28/2026
02/28/2026
Responses
22,537
0
22,537
Time Burden (Hours)
8,850
0
8,850
Cost Burden (Dollars)
0
0
0
Abstract:
This collection of information is necessary to enable the OCC to garner user feedback in an efficient, timely manner in accordance with our commitment to improving service delivery. The information collected will help ensure that users have an effective, efficient, and satisfying experience with the OCC's programs. The OCC is re-submitting previously approved information collections that were omitted from this clearance due to a technical error.
Authorizing Statute(s):
US Code:
12 USC 1 et seq.
Name of Law: The National Bank Act
Citations for New Statutory Requirements:
None
Associated Rulemaking Information
RIN:
Stage of Rulemaking:
Federal Register Citation:
Date:
Not associated with rulemaking
Federal Register Notices & Comments
60-day Notice:
Federal Register Citation:
Citation Date:
87 FR 41384
07/12/2022
30-day Notice:
Federal Register Citation:
Citation Date:
87 FR 64545
10/25/2022
Did the Agency receive public comments on this ICR?
No
Number of Information Collection (IC) in this ICR:
15
IC Title
Form No.
Form Name
2021 Outreach Evaluation Form
N/A
2021 Outreach Evaluation Form
CRA Webinar Series on the new OCC's CRA Rule
N/A
CRA Webinar Series Evaluation
CRA Webinar Series on the new OCC's CRA Rule
N/A
CRA Webinar Series Evaluation
Community Affairs Outreach Events
N/A
Community Affairs Outreach Events Evaluation
FFIEC Training Courses Evaluations
N/A, N/A
Examiner Exchange and Industry Outreach Questions
,
Generic FFIEC Course Evaluation
Interviews with Hispanic Former Employees
LA REACh MDI Revitalization
N/A
LA REACh MDI Revitalization
LIBOR & Alternative Reference Rates
n/a
Libor Coordination Project
Licensing Survey
N/A
Licensing Survey
Minority Depository Institution BSA/AML Outreach
N/A
OCC MDI BSA/AML Outreach
OCC Event Evaluation Form
N/A
Outreach Evaluation Form
Offices of Minority and Women Inclusion - Connections That Count
N/A
Connections That Count
Outreach Evaluation Form
N/A
Outreach Evaluation Form (Manual Event, Date, and Location Input)
Outreach Evaluation Form (2023 Update)
N/A
Outreach Evaluation Form (Manual Event Name Input & Removal of Dropdown Option)
Sample Survey
N/A
Sample Survey
ICR Summary of Burden
Total Approved
Previously Approved
Change Due to New Statute
Change Due to Agency Discretion
Change Due to Adjustment in Estimate
Change Due to Potential Violation of the PRA
Annual Number of Responses
22,537
22,537
0
0
0
0
Annual Time Burden (Hours)
8,850
8,850
0
0
0
0
Annual Cost Burden (Dollars)
0
0
0
0
0
0
Burden increases because of Program Change due to Agency Discretion:
No
Burden Increase Due to:
Burden decreases because of Program Change due to Agency Discretion:
No
Burden Reduction Due to:
Short Statement:
The OCC is requesting an increase in the burden to draw from due to an increase in the demand for approval of customer satisfaction surveys and focus groups.
Annual Cost to Federal Government:
Does this IC contain surveys, censuses, or employ statistical methods?
Yes
Part B of Supporting Statement
Does this ICR request any personally identifiable information (see
OMB Circular No. A-130
for an explanation of this term)? Please consult with your agency's privacy program when making this determination.
No
Does this ICR include a form that requires a Privacy Act Statement (see
5 U.S.C. §552a(e)(3)
)? Please consult with your agency's privacy program when making this determination.
No
Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]?
No
Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]?
No
Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)?
No
Is this ICR related to the Pandemic Response?
No
Agency Contact:
Lee Walzer 202 649-6292
Common Form ICR:
No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(a) It is necessary for the proper performance of agency functions;
(b) It avoids unnecessary duplication;
(c) It reduces burden on small entities;
(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;
(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;
(f) It indicates the retention periods for recordkeeping requirements;
(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.
(i) It uses effective and efficient statistical survey methodology (if applicable); and
(j) It makes appropriate use of information technology.
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Certification Date:
04/26/2023
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