View Information Collection Request (ICR) Package

Please note that the OMB number and expiration date may not have been determined when this Information Collection Request and associated Information Collection forms were submitted to OMB. The approved OMB number and expiration date may be found by clicking on the Notice of Action link below.

View Generic ICR - OIRA Conclusion

OMB Control No: 0690-0035	ICR Reference No: 202309-0690-001
Status: Active	Previous ICR Reference No: 202007-0690-004
Agency/Subagency: DOC/OS	Agency Tracking No:
Title: Generic Clearance for Managing Customer Experience and Improving Service Delivery OMB Circular A-11, Section 280
Type of Information Collection: Extension without change of a currently approved collection	Common Form ICR: No
Type of Review Request: Regular
OIRA Conclusion Action: Approved with change	Conclusion Date: 12/04/2023
	Date Received in OIRA: 09/19/2023
Terms of Clearance: Supporting statement updated to reflect DOC components authorized to use this collection: The following Agency Bureaus and offices will be authorized to use this Generic Clearance: Bureau of Industry and Security (BIS); U.S. Census Bureau (Census); Economic Development Administration (EDA); Economics and Statistics Administration (ESA); International Trade Administration (ITA); Minority Business Development Agency (MBDA); National Institute of Standards and Technology (NIST); National Technical Information Service (NTIS); National Telecommunications and Information Administration (NTIA); United States Patent and Trademark Office (USPTO); and the Office of the Secretary (OS).

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	12/31/2026	36 Months From Approved	12/31/2023
Responses	300,000	0	752,925
Time Burden (Hours)	27,725	0	55,471
Cost Burden (Dollars)	0	0	0

ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to Agency Discretion
Annual Number of Responses	300,000	752,925	-452,925
Annual Time Burden (Hours)	27,725	55,471	-27,746
Annual Cost Burden (Dollars)	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: Yes

Burden Reduction Due to: Miscellaneous Actions

Short Statement: The Burden decrease is as a result of an adjustment from the previous approval.

Annual Cost to Federal Government:

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination. Yes

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination. Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

Agency Contact: Sheleen Dumas 202 482-3306 sdumas@doc.gov

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