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OMB Control No: 3060-1089	ICR Reference No: 202310-3060-006
Status: Active	Previous ICR Reference No: 202007-3060-004
Agency/Subagency: FCC	Agency Tracking No: CGB
Title: Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities, CG Docket Nos. 10-51 &
Type of Information Collection: Revision of a currently approved collection	Common Form ICR: No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 12/05/2023
	Date Received in OIRA: 10/13/2023
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	12/31/2026	36 Months From Approved	12/31/2023
Responses	1,836,456	0	1,846,406
Time Burden (Hours)	320,484	0	329,582
Cost Burden (Dollars)	280,200	0	261,000

Abstract: On June 30, 2022, the Commission released Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Structure and Practices of the Video Relay Service Program; Misuse of Internet Protocol Captioned Telephone Service, CG Docket Nos. 03-123, 10-51, and 13-24, Report and Order, Notice of Proposed Rulemaking Order, and Declaratory Ruling, FCC 22-51 (June 30, 2022) (Registration Grace Period Order). In the Report and Order, to offer more efficient service to Video Relay Service (VRS) and Internet Protocol Captioned Telephone Service (IP CTS) users without risk of waste, fraud, and abuse to the Telecommunications Relay Services (TRS) Fund, the Commission allowed IP CTS and VRS providers to provide compensable service to a new user for up to two weeks after submitting the user’s information to the TRS User Registration Database (TRS URD) if the user’s identity is verified within that period. On September 30, 2022, the Commission Released Rates for Interstate Inmate Calling Services, WC Docket No.12-375, Fourth Report and Order and Sixth Further Notice of Proposed Rulemaking, FCC 22-76 (Sept. 30, 2022) (Accessible Carceral Communications Order). In the Fourth Report and Order, to improve access to communications services for incarcerated people with communications disabilities, the Commission adopted modifications to the user registration and verification requirements for use of VRS in correctional facilities. The Commission is submitting this revised information collection to the Office of Management and Budget (OMB) to add information collection requirements adopted in the Registration Grace Period Order and the Accessible Carceral Communications Order, pursuant to section 225 of the Communications Act of 1934, as amended (the Act), to modify the estimate of existing burdens that were included in the June 2020 Paperwork Reduction Act (PRA) submission to OMB and to extend this information collection for another 3 years.

Authorizing Statute(s): US Code: 47 USC 225 Name of Law: Communications Act of 1934, as amended

Citations for New Statutory Requirements: None

Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
3060-AG76	Final or interim final rulemaking	87 FR 57645	09/21/2022

Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	88 FR 53891	08/09/2023
30-day Notice:	Federal Register Citation:	Citation Date:
	88 FR 70986	10/13/2023
Did the Agency receive public comments on this ICR? No

ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to Agency Discretion	Change Due to Adjustment in Estimate
Annual Number of Responses	1,836,456	1,846,406	-34,581	24,631
Annual Time Burden (Hours)	320,484	329,582	-16,314	7,216
Annual Cost Burden (Dollars)	280,200	261,000	19,200	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: Yes

Burden Reduction Due to: Changing Regulations

Short Statement: Due to the adoption of the Registration Grace Period Order and the Accessible Carceral Communications Order, there are program changes to this information collection. Specifically, the Commission has added new information collection requirements, along with revising existing information collection requirements to remove burdens that met its one-time requirement obligation. (+1,161 respondents, -34,581 responses, -16,314 hours, and +$19,200 costs). Therefore, the Commission makes the following program changes as follows: (a) the total annual number of respondents have increased by +1,161, from 202,021 to 203,182 annual number of respondents; (b) the total annual number of responses have decreased by -34,581, from 1,846,406 to 1,811,825 annual number of responses; (c) the total annual burden hours have decreased by -16,314, from 329,582 to 313,268 annual burden hours; and (d) the total annual cost has increased by +$19,200, from $261,000 to $280,200 annual cost. Also, the Commission has re-evaluated the existing burdens associated with this information collection since the last time this information collection was reviewed and approved by OMB and, therefore, makes the following adjustments: (a) the Commission’s estimate for the total number of respondents has decreased by -16,163, from 203,182 to 187,019 annual number of respondents; (b) the Commission’s estimate for number of responses has increased by +24,631, from 1,811,825 to 1,836,456 annual number of responses; and (c) the Commission’s estimate for the total annual burden hours has increased by +7,216, from 313,268 to 320,484 annual number of hours.

Annual Cost to Federal Government: $0

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination. Yes

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination. Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

Agency Contact: Eliot Greenwald 202 418-2235

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